ISHIKA GARG
Sales Representative
Delta,BC
Summary
Highly motivated individual. Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Excellent communication skills. Fluent in three required languages(Hindi,Punjabi,English).
Overview
6
6
years of professional experience
16
16
years of post-secondary education
3
3
Languages
Work History
Sales Associate
Kins Farm Market
Tsawwassen, B.C.
09.2022 - Current
- Greet customers and makes them feel comfortable
- Interact with customers, offering assistance and responding to queries about products and purchases
- Provide recommendations according to customer needs or preferences
- Locate merchandise for customers and place orders, where necessary
- Introduce promotions and new products to customers
- Handle refunds, exchanges and returns
- Document sales by updating customer records
- Stay up to date with sales trends for better service and achievment of sales
- Alert the management of potential security issues.
Volunteer
Kwantlen Polytechnic University
Surrey, BC
04.2023 - 08.2023
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Tutor
OOTB Tutoring Center
, Surrey, C.
09.2022 - 04.2023
- Tutor kids from grade 1to 5
- Set and review test
- Help in their overall personality development by conducting various fun activities.
Customer Service Associate
Reliance Mall
06.2022 - 08.2022
- Resolve customer complaints via phone, mail ,email or social media
- Use telephone to reach out to customers
- Assist with placement of orders, refunds or exchanges
IELTS Teacher
British Academy
, India
01.2022 - 06.2022
- Evaluate and grade student class work, assignment, and paper
- Give lessons or instructions about IELTS including listening, reading, writing, and speaking for the IELTS Takers
- Elevated student performance in all subjects while improving their confidence and reducing their stress
Volunteer
World of Science
, India
04.2017 - 02.2021
- Present the students with the love of science through the presentations and various activities like Feast of Senses, Elephant Toothpaste.
Volunteer Malout
Science Debate Competition
, India
04.2017 - 02.2021
- Organized, planned, and discussed about the competition to run the event smoothly
- Helped my fellow members and students in organizing, setting up tables, displays and other relative tasks
Teacher Assistant
Sacred Heart Convent School
, India
04.2017 - 02.2019
- Helped teachers in organizing special classes for students in high school
- Assisted in answering students’ questions, enabling the teacher to complete tasks as planned
- Reinforced student learning of skills and materials through daily and weekly check-ins, informal assessments, and observations
Education
Computer Information Systems
Kwantlen Polytechnic University
Surrey, BC 09.2022 - Current
Honors Student
Saint Fateh Convent School
Maur, Punjab 04.2019 - 04.2021
High School
Sacred Heart Convent School
Malout,Punjab,India 04.2006 - 04.2019
Skills
Stocking and replenishing
Sales trends
Cash register operation
Excellent people skills
Product knowledge
Cash Handling
Client Service
Communication skills
Availability
MONDAY (OPEN)
TUESDAY (OPEN)
THURSDAY (OPEN)
FRIDAY (After 1 P.M.)
Timeline
Volunteer
Kwantlen Polytechnic University
04.2023 - 08.2023
Computer Information Systems
Kwantlen Polytechnic University
09.2022 - Current
Sales Associate
Kins Farm Market
09.2022 - Current
Tutor
OOTB Tutoring Center
09.2022 - 04.2023
Customer Service Associate
Reliance Mall
06.2022 - 08.2022
IELTS Teacher
British Academy
01.2022 - 06.2022
Honors Student
Saint Fateh Convent School
04.2019 - 04.2021
Volunteer
World of Science
04.2017 - 02.2021
Volunteer Malout
Science Debate Competition
04.2017 - 02.2021
Teacher Assistant
Sacred Heart Convent School
04.2017 - 02.2019
High School
Sacred Heart Convent School
04.2006 - 04.2019