Ishant Sharma
Montréal,Canada
Summary
Versatile and results-oriented professional with a strong background in administrative and food service supervision, notably at Canada College. Demonstrates exceptional organizational skills and proficiency in MS Office, alongside effective communication and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Administrative Assistant (FULL TIME)
CANADA COLLEGE
08.2022 - 02.2023
- Preparing, organizing and storing information in paper and digital form
- Dealing with queries on the phone and by email
- Greeting visitors at reception
- Printing and photocopying
- Handling live chat
- Refer students to supervisors, managers
- Working on CRM emails
- Refunds
- Transferring information of students from Old SRS to new SRS
- Record all details of students contact
- Review or make changes to student portal accounts
- Handle returns or complaints etc
Administrative Assistant
CANADA COLLEGE
Montreal, Quebec
05.2021 - 08.2022
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Education
Business administration and commerce - BUSINESS
Canada College
Montreal, Québec04.2022
Intermediate - Commerce Stream
Tagore International Senior Secondary School
Ludhiana, India01.2019
Matriculation -
Tagore International Senior Secondary School
Ludhiana, India01.2017
Skills
- Proven experience as an Administrative Assistant, Office Admin Assistant
- Knowledge of office management systems and procedures
- Working knowledge of office equipment, like printers and fax machines
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
Extracurricular Activities
Got an award of Good Communication Skills. Perfect Attendance. Leadership quality. Customer service and care. Ability to work in a team. French (Niveau 7).
Accomplishments
- FRENCH NCLC 7 IN COMPREHENSION ORAL ET EXPRESSION ORALE
Languages
English
Native/ Bilingual
French
Professional
Hobbies and Interests
CRICKET
FAMILY TIME
Timeline
Administrative Assistant (FULL TIME)
CANADA COLLEGE
08.2022 - 02.2023
Administrative Assistant
CANADA COLLEGE
05.2021 - 08.2022
Business administration and commerce - BUSINESS
Canada College
Intermediate - Commerce Stream
Tagore International Senior Secondary School
Matriculation -
Tagore International Senior Secondary School
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