Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ishankumar Patel

Mississauga,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Information Security Analyst

Sun Life Financial
08.2022 - Current
  • Strengthened network security by conducting regular risk assessments and implementing appropriate countermeasures.
  • Developed clear documentation of policies, procedures, and guidelines related to information security management within the organization.
  • Administered and monitored firewalls, intrusion detection systems and anti-virus software to detect risks.
  • Collaborated with IT teams to ensure seamless integration of security measures into existing infrastructure.
  • Worked with other teams to enforce security of applications and systems.
  • Investigated and resolved incidents of unauthorized access to sensitive information.
  • Analyzed network traffic and system logs to detect malicious activities.
  • Recommend improvements in security systems and procedures.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Educated and trained users on information security policies and procedures.
  • Managed relationships with third-party vendors to ensure timely delivery of essential security products and services.

Information Security Analyst (Contract)

BulletProof Solutions
03.2021 - 11.2021
  • Streamlined incident response processes for quicker threat detection and remediation.
  • Developed customized security policies and procedures in alignment with industry best practices.
  • Improved incident management workflows through streamlined communication between SOC Analysts, IT departments, and other relevant parties.
  • Reduced false alarms by fine-tuning intrusion detection system configurations based on historical analysis of incidents.
  • Identified root causes of security breaches through thorough investigation and analysis of log data.
  • Educated and trained users on information security policies and procedures.
  • Analyzed network traffic and system logs to detect malicious activities.
  • Conducted security audits to identify vulnerabilities.
  • Supported compliance initiatives by conducting regular audits of security controls and providing recommendations for improvement.

IT Service Desk Analyst

Buchanan Technologies
01.2020 - 03.2021
  • Improved customer satisfaction by efficiently resolving IT service desk tickets and providing clear communication to endusers.
  • Reduced wait times for support by streamlining ticket management processes and prioritizing high-impact issues.
  • Collaborated with cross-functional teams to troubleshoot complex technical problems and prevent future occurrences.
  • Enhanced IT service desk performance by implementing best practices, monitoring metrics, and identifying areas for improvement.
  • Developed knowledge base materials to facilitate self-service options, reducing overall ticket volume and allowing the team to focus on critical issues.
  • Boosted first-call resolution rates by proactively researching common user issues and developing targeted solutions.
  • Increased overall departmental efficiency by automating repetitive tasks using scripting languages such as PowerShell or Python.
  • Documented support interactions for future reference.

Information Security Analyst (Co-op)

BMO Financial Group
09.2019 - 12.2019
  • Conducted regular vulnerability scans to maintain up-to-date knowledge of potential threats and system weaknesses.
  • Provided detailed reports of assessment findings and recommended solutions, contributing to informed decision-making processes.
  • Demonstrated compliance with regulatory requirements through meticulous documentation of vulnerability assessment processes and outcomes.
  • Streamlined vulnerability assessment procedures by automating repetitive tasks using custom scripts and tools.
  • Worked closely with stakeholders to prioritize remediation efforts based on risk levels associated with identified vulnerabilities.
  • Collaborated with IT teams to remediate vulnerabilities discovered during scanning, strengthening overall security posture.

Information Security Analyst (Co-op)

BMO Financial Group
09.2018 - 12.2018
  • Conducted regular vulnerability scans to maintain up-to-date knowledge of potential threats and system weaknesses.
  • Provided detailed reports of assessment findings and recommended solutions, contributing to informed decision-making processes.
  • Demonstrated compliance with regulatory requirements through meticulous documentation of vulnerability assessment processes and outcomes.
  • Streamlined vulnerability assessment procedures by automating repetitive tasks using custom scripts and tools.
  • Worked closely with stakeholders to prioritize remediation efforts based on risk levels associated with identified vulnerabilities.
  • Collaborated with IT teams to remediate vulnerabilities discovered during scanning, strengthening overall security posture.

Education

Diploma - Computer Programming

Georgian College of Applied Arts And Technology
Barrie, ON
12.2019

Diploma - Computer Engineering

Alpha College of Engineering & Technology
Gujarat, India
09.2017

Skills

  • Penetration testing
  • Active directory enumeration & testing
  • Network security
  • Application security
  • Vulnerability Management
  • Automation Scripting in Python, Go and PowerShell
  • Remediation/ Patching
  • Cloud Security
  • SIEM management
  • False Positive Investigation
  • Regulatory Compliance
  • Incident response

Languages

English
Full Professional

Certification

  • OSCP- Offensive Security Certified Professional
  • Pentest+
  • CEH Practical


Timeline

Information Security Analyst

Sun Life Financial
08.2022 - Current

Information Security Analyst (Contract)

BulletProof Solutions
03.2021 - 11.2021

IT Service Desk Analyst

Buchanan Technologies
01.2020 - 03.2021

Information Security Analyst (Co-op)

BMO Financial Group
09.2019 - 12.2019

Information Security Analyst (Co-op)

BMO Financial Group
09.2018 - 12.2018

Diploma - Computer Programming

Georgian College of Applied Arts And Technology

Diploma - Computer Engineering

Alpha College of Engineering & Technology

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