Summary
Overview
Work History
Education
Skills
Timeline
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Ishanika Sharma

Edmonton,Canada

Summary

Friendly and motivated individual with a passion for customer service seeking a position at Chick-fil-A. Eager to contribute to a positive dining experience by providing attentive service, maintaining high standards of cleanliness, and working collaboratively with the team. Committed to embodying company's values and delivering fast, accurate service with a welcoming attitude.

Overview

2
2
years of professional experience

Work History

FAN EXPERIENCE HOSTESS

ROGERS PLACE
02.2024 - Current
  • Greeting guests warmly upon arrival and providing a friendly and warm presence throughout their experience.
  • Monitoring for any safety concerns and reporting them to event security and management.
  • Assisting with entry and exit procedures to ensure a smooth experience.
  • Addressing and resolving guest concerns promptly and professionally.
  • Engaging with fans to create a lively and fun atmosphere.
  • Providing information about the event schedules, special performances or any activity happening.
  • Handling lost and found items or assisting lost children.
  • Collecting feedback from attendees to help improve future events.

CREW MEMBER

TIM HORTONS
05.2023 - 07.2024
  • Worked front counter, drive-thru, and other areas.
  • Collaborated with kitchen staff for prompt food delivery, minimizing customer wait times.
  • Boosted sales through upselling menu items and promoting daily specials to customers.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
  • Adapted to changing menu offerings quickly, staying current on ingredients and preparation methods to assist customers effectively.
  • Contributed to team success by completing jobs quickly and accurately.

Education

DIPLOMA - BUSINESS ADMINISTRATION - MANAGEMENT AND ENTREPRENEURSHIP

NAIT COLLEGE
EDMONTON, ALBERTA

Skills

  • Interactive communication skills
  • Interpersonal skills
  • Problem-solving abilities
  • Teamwork and Collaboration
  • Flexibility and Adaptability
  • Customer service expertise

Timeline

FAN EXPERIENCE HOSTESS

ROGERS PLACE
02.2024 - Current

CREW MEMBER

TIM HORTONS
05.2023 - 07.2024

DIPLOMA - BUSINESS ADMINISTRATION - MANAGEMENT AND ENTREPRENEURSHIP

NAIT COLLEGE

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Ishanika Sharma