ISHANI GOHIL
Brampton,ON
Summary
Highly-organized Office Admin thriving in fast-paced business environments. Works with focus and precision across inventory, diary and record management. Uses excellent multitasking and time management abilities to maintain smooth team operations.
Overview
12
12
years of professional experience
Work History
Office Administrative Assistant
Windsor
Windsor, Canada
07.2023 - 03.2024
- Managed automated systems
- Schedule management
- Receiving and processing communication channel, including email, phone and physical mail
- Consulting with accounting department to help make payment, process incoming invoices, and verify receipt
- Ensure functionality of necessary office equipment, and requisitioning new equipment, stationary and supplies as needed
- Preparing expense reports and office budgets
- Prepare and send invoices to customers
- Maintain and update deliver files and equipment files
- Save and process bills of Lading and proof of delivery documents
- Create customs documentation for loads crossing the border
- Communicate any driver related issues to load planner
Office Administrative Assistant
Shorya Group
Bhavnagar, India
01.2022 - 06.2023
- Took detailed minutes during office meetings, documenting notes onto the computer system for future reference and organizational purposes
- Managed general inbox enquiries by personally responding to emails or forwarding to relevant employees where required
- Managed dairy planning and coordinating for the office, completing tasks including scheduling appointments and arranging meetings
- Helped train recruits and set up user accounts on company systems and software, tailoring training according to job role
- Supported staff with clerical tasks for well-maintained office administration
- Managed information on company databases for different organizational activities to track history and safeguard accurate information
- Learnt practical skills and techniques by shadowing senior staff to understand organization's operations, policies and procedures
- Screened incoming calls, inquiries and requests by taking messages and forwarding to relevant staff
- Received and sorted incoming communications and delivered correspondence to target recipients to boost productivity
Administrative Assistant (Under Training)
Shorya Group
Bhavnagar, India
03.2021 - 12.2021
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty
- Coordinated during high-traffic service hours to avoid service delays
- Oversaw day-to-day functioning of salon operations
Branch Manager
Purple Spa and Salon
04.2017 - 02.2021
- Designed sales and service strategies to improve revenue and retention
- Ensured beauty treatments met high-quality standards by analyzing staff performance and monitoring customer reviews
- Monitored salon supplies and equipment, promptly ordering new stock when required
Marketing and Sales Executive
Navyug Pharmachem Pvt. Ltd.
Bhavnagar, India
02.2012 - 07.2016
- Maintained outstanding customer relationships by providing excellent support and solving queries both over the phone and in person
- Responded to customer queries to provide information regarding product specifications and uses, delivering smooth and positive communication
- Collaborated sales teams obtain information to create effective sales strategies, such as customer requests and recurring issues
Education
H.Sc. - Commerce
SILVER BELLS SCHOOL
BHAVNAGAR01.2011
Skills
- Good Communication
- Quick Learner
- Leadership Quality
- Never give up attitude
- Hardworking
- Professional and smart presentation
- Multitasking and prioritization
- Scheduling and diary management
- Directing visitors
- Managed automated systems
- Schedule management
Hobbies and Interests
- Singing
- Dancing
- Travelling
- Cooking
- Swimming
Timeline
Office Administrative Assistant
Windsor
07.2023 - 03.2024
Office Administrative Assistant
Shorya Group
01.2022 - 06.2023
Administrative Assistant (Under Training)
Shorya Group
03.2021 - 12.2021
Branch Manager
Purple Spa and Salon
04.2017 - 02.2021
Marketing and Sales Executive
Navyug Pharmachem Pvt. Ltd.
02.2012 - 07.2016
H.Sc. - Commerce
SILVER BELLS SCHOOL