Sandeep Kaur
Surrey,BC
Summary
A performance driven Healthcare professional with more than 4 years of experience in Healthcare management. Organized and motivated employee able to apply time management and organizational skills in various environments, good communication skills.
I have the follow-through and positive attitude that will allow me to achieve company targets Motivated with 4 plus years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
6
6
years of professional experience
Work History
Office Administrative Assistant
Almanac Marine Services
SURREY, BC
01.2023 - 07.2023
- Drafted agendas, meeting notes and other documents to enhance collaborative process.
- Answered phones to direct callers, schedule appointments and provide general office information.
- Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
- Obtained scanned records and uploaded to database.
- Maintained accurate department and customer records.
Health Care Administrator
AV Healthcare Clinic
Vijaypur, India
04.2017 - 08.2022
- Oversee and maintain daily administrative operations to enhance and support a cohesive and efficient office environment.
- Patient’s management by greeting, answering calls, and scheduling appointments
- Assist doctors with procedures and collect lab samples or specimens for testing.
- Providing solution to various problems and decision making
- Complete new patient files and update information for existing patients
- Prepare patients for exams and diagnostic tests
- Educate patients regarding doctor’s instructions, dietary requirements, medicines and lifestyle changes for treatment of diagnosed illness as well as improvement in overall health and well being
- Administered medication and helped patients complete exercises and treatment procedures
- Resolve queries with front office over call and email
- Allocation of task between team members in terms of large volume received on month end.
- Improved financial effectiveness by informing and advising board members of current trends, issues and activities.
- Conducted public relations activities on behalf of facility to promote medical services.
- Assisted with budgetary development by providing in-depth analysis of current and potential future expenses.
- Implemented cost control policies to limit excessive or unmanaged spending by various teams.
- Responded proactively to concerns and questions by acting on patient feedback.
- Researched health center standards and guidelines to identify best practices and improvement opportunities.
Education
Masters of Administrative Sciences - Global Health And Human Service Administration
Fairleigh Dickenson University
Vancouver, BC07-2024
BSC, Graduation -
Indira Gandhi National Open University, IGNOU
01.2017
DIPLOMA, D PHARMA -
SGGS College of Pharmacy, Chandigarh
01.2014
HSC, XII -
Central Board of School Education / Govt Model Sr Sec School
01.2011
SSC, X -
Central Board of School Education / Mount Carmel School
01.2009
Skills
- OS's (Win 7/10, MSDOS)
- MS (Word, Excel, PowerPoint)
- Social Networking
- Good Communication Skills
- Good knowledge about Medicines
- Proactive & Diligent
- Team leadership & motivation
- Policy & Procedure Administration
- Database entry
- Supply Inventory
- Customer Engagement
- Telephone reception
Accomplishments
- Rewarded with Annual Bonus (2 times) for quality work.
- Rewarded with salary Increments for showing outstanding performance.
Signdate
01/09/2021
Skillsexpertise
OS’s (Win 7/10, MSDOS), MS (Word, Excel, PowerPoint), Social Networking., Good knowledge about Medicines., English, Hindi and Punjabi., Certified Diploma in Pharmacy from SGGS College of Pharmacy, Chandigarh, True, True, True
Personal Information
Date of Birth: 09/15/92
Extracurricular Activities
Participated in administrating Polio vaccination drive for poor and backward classes with Gurudwara Singh Sabha Association, Jammu. Participated in Free Eye Check-up drive for poor and backward classes with Gurudwara Singh Sabha Association, Jammu
Timeline
Office Administrative Assistant
Almanac Marine Services
01.2023 - 07.2023
Health Care Administrator
AV Healthcare Clinic
04.2017 - 08.2022
Masters of Administrative Sciences - Global Health And Human Service Administration
Fairleigh Dickenson University
BSC, Graduation -
Indira Gandhi National Open University, IGNOU
DIPLOMA, D PHARMA -
SGGS College of Pharmacy, Chandigarh
HSC, XII -
Central Board of School Education / Govt Model Sr Sec School
SSC, X -
Central Board of School Education / Mount Carmel School
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