ISHAN KARANDIKAR
Vancouver,BC
Summary
Energetic and customer-focused retail professional with over 1 year of experience in sales and client service roles. Proven ability to deliver personalized shopping experiences, foster long-term customer relationships, and support daily store operations in a fast-paced environment. Passionate about fashion and teamwork, with strong interpersonal, communication, and multitasking skills. Seeking to bring enthusiasm and service excellence to Garage and Dynamite.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Brand Associate
GAP Factory
05.2024 - 12.2024
- Delivered exceptional service to customers by offering personalized fashion advice and upselling promotional products.
- Maintained organized sales floor, executed merchandising standards, and assisted in new product launches.
- Operated POS system to process transactions efficiently and handled cash and credit with accuracy.
- Resolved customer inquiries and complaints with a positive and solution-oriented approach.
- Supported team goals during seasonal peaks by staying flexible with shift availability, including weekends and holidays.
Volunteer
SGMDA
01.2024 - 01.2024
- Coordinated and managed volunteer activities for community service projects.
- Enhanced community food security by efficiently sorting and distributing more than 200 donated items.
- Assisted kitchen staff with meal preparation for faster and more efficient service.
Customer Service Representative
Desai Builders And Developers
06.2023 - 11.2023
- Handled inbound and outbound calls, managing client inquiries about rental and property listings.
- Scheduled appointments and provided support to prospective tenants and buyers with detailed property information.
- Maintained accurate records using CRM software, ensuring seamless coordination between agents and clients.
- Developed strong communication and problem-solving skills while working in a high-pressure environment.
Education
Master of Business Administration - Business Analytics
UNIVERSITY CANADA WEST
01.2026
Bachelor of Science - Computer Science
MUMBAI UNIVERSITY
03.2023
Skills
- Retail Sales & Customer Service
- Team Collaboration
- Point of Sale (POS) Operations
- Fashion Styling & Visual Merchandising
- Conflict Resolution & Problem Solving
- Fast-Paced Environment Adaptability
- Social Media Awareness
- Mobile Devices & Computer Skills
Certification
MS excel,Python,powerBI,Tableau,SQL
Projects
- Designed and developed an online grocery website for final year college project which provides customers with a convenient shopping experience, including user-friendly navigation and secure payment options.
- Developed a file sharing Android app to facilitate easy and secure transfer of files between devices, supporting various file types and sizes.
Timeline
Brand Associate
GAP Factory
05.2024 - 12.2024
Volunteer
SGMDA
01.2024 - 01.2024
Customer Service Representative
Desai Builders And Developers
06.2023 - 11.2023
Bachelor of Science - Computer Science
MUMBAI UNIVERSITY
Master of Business Administration - Business Analytics
UNIVERSITY CANADA WEST
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