Ishan Gambhir
Toronto,Canada
Summary
Dynamic consultant with a proven track record at Oracle NetSuite, excelling in client relationship management and analytical thinking. Adept at requirements gathering and issue resolution, delivering tailored solutions that drive operational efficiency and enhance client success.
Overview
3
3
years of professional experience
Work History
Consultant
Beyond Cloud Consulting
01.2025 - Current
- Built and maintained strong client relationships across 30+ ERP projects, ensuring 95 %+ client satisfaction through consistent communication across the entire project lifecycle.
- Analyzed and mapped business processes for clients with $5M–$100M in annual revenue, identifying 20%+ efficiency improvements through ERP process optimization.
- Conducted 50+ stakeholder workshops to gather business and technical requirements, accelerating project kickoff by up to 2 weeks.
- Collaborated with cross-functional teams (Finance, Operations, IT) to ensure 100% system compatibility and data integrity during ERP integrations.
- Delivered 15+ executive-level presentations highlighting data-driven insights and ERP strategies, leading to unanimous stakeholder buy-in on proposed solutions.
- Designed and implemented ERP strategies aligned to specific KPIs (e.g., reduced order processing time by 30%, improved inventory accuracy to 98%).
- Coordinated testing and go-live support across 30+ implementations, achieving on-time delivery in 95% of cases and post-go-live issue rates below 3%.
- Sustained a 100% utilization rate over the past year by effectively managing workload across multiple concurrent implementations and ad-hoc consulting requests.
Staff Consultant
Oracle NetSuite
01.2023 - 01.2025
- Promoted from Associate Consultant to Staff Consultant within the first year, reflecting exceptional performance, leadership potential, and dedication to client success.
- Consistently exceeded performance expectations, achieving a quarterly utilization rate of 75%, surpassing the company's standard targets.
- Lead end-to-end Oracle NetSuite implementations, managing the full lifecycle from requirements gathering to post-implementation support and ensuring successful project outcomes.
- Played a key role in transitioning multiple ERP systems to NetSuite, ensuring seamless integration and process standardization.
- Develop tailored Oracle NetSuite solutions, optimizing client-specific business processes and enhancing operational efficiency.
- Designed and built structured financial reports and dashboards in NetSuite to consolidate data across business units, while also developing budgeting templates and supporting forecast updates to enhance financial planning.
- Provide strategic recommendations to senior stakeholders, aligning technical solutions with overarching business goals and driving process improvements.
- Mentor and guide junior consultants, helping to elevate team performance and knowledge-sharing during client engagements.
- Deliver comprehensive client training sessions, enhancing user adoption and operational proficiency with Oracle NetSuite.
- Collaborate closely with internal teams, project managers, and technical staff to ensure smooth project execution and timely delivery.
Financial Analyst
Wonder Brands
01.2022 - 12.2022
- Consolidating various expense reports and coordinating across departments to fix reporting parameters.
- Documenting the business process flow/flow of documents through GL thereby assisting in creating SOPs accordingly.
- Assist in developing various financial reports to be presented to management and support in creating and stabilizing system reports for the same.
- Prepare Adhoc reports to management as required.
- Prepare sales variance analysis by comparing actuals against Budget, Standards, & Forecast at customer & item levels.
- Calculate and analyze key spending areas (PPV, Freight, Handling & Storage, Rebate, Promo, etc.) and perform root cause analysis on key variances.
- Spearheaded the maintenance of financial systems to ensure accurate data entry and reporting, resulting in a 20% reduction in discrepancies over 6 months using ERP tools.
ERP Analyst
Oracle NetSuite
01.2022 - 12.2022
- Developing NetSuite product knowledge through hands-on training and access to knowledge management resources.
- Serving as the primary liaison between Oracle NetSuite and customers (e.g., Accounting / IT staff & leaders) to respond to their questions about the Order to Cash process (e.g., sales, purchasing, invoicing, payment).
- Participating in activities and contributing ideas that would help improve the Oracle NetSuite platforms and products.
- Conducted in-depth investigations into system discrepancies, utilizing Oracle NetSuite analytics tools, to enhance Order to Cash accuracy by 25% over six months.
Education
BA - Economics
York University
05.2025
Skills
- Issue resolution
- Requirements gathering
- Client requirements assessment
- Customer relationship management
- Software troubleshooting
- Oracle NetSuite
- Analytical thinking
- Effective communication
Timeline
Consultant
Beyond Cloud Consulting
01.2025 - Current
Staff Consultant
Oracle NetSuite
01.2023 - 01.2025
Financial Analyst
Wonder Brands
01.2022 - 12.2022
ERP Analyst
Oracle NetSuite
01.2022 - 12.2022
BA - Economics
York University
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