Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ishaan Pathak

Milton

Summary

Retail professional equipped with extensive expertise in managing store operations and driving customer engagement. Consistently recognized for fostering collaborative team environments and achieving operational targets. Reliable in adapting to changing needs and maintaining high standards of service and efficiency.

Overview

5
5
years of professional experience

Work History

Store Supervisor

Starbucks Canada
02.2025 - Current
  • Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
  • Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
  • Boosted sales performance with targeted marketing strategies and in-store promotions.

Key Holder/Sales Associate

Hugo Boss
12.2022 - 02.2025
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Implemented loss prevention measures to minimize shrinkage rates within the store effectively.

Business Development Representative

Express Employment Professionals
07.2022 - 12.2022
  • Increased client base by identifying potential customers and initiating strategic outreach.
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Developed business pipeline using cold and warm techniques.
  • Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
  • Managed needs of more than 50 customers at once using strong prioritization and multitasking abilities.

CNC Programmer/Line Supervisor

Apolo Manufacturing
04.2020 - 06.2022
  • Provided technical support for shop floor personnel, assisting with setup procedures and addressing any issues related to CNC programs.
  • Maintained organized library of CNC programs, ensuring version control and easy access for all team members involved in the production process.
  • Reduced material waste by refining cutting strategies and improving stock utilization.
  • Developed and implemented programming procedures that increased line production by 15%.

Education

GED -

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
12.2019

Skills

  • Exceptional customer service
  • Strong product knowledge
  • Fashion Trend Awareness
  • Appointment Scheduling
  • Cash Handling Accuracy
  • Training and mentoring
  • Daily Reporting
  • Sales proficiency
  • Loss prevention strategies
  • Adaptable to Changing Demands

Timeline

Store Supervisor

Starbucks Canada
02.2025 - Current

Key Holder/Sales Associate

Hugo Boss
12.2022 - 02.2025

Business Development Representative

Express Employment Professionals
07.2022 - 12.2022

CNC Programmer/Line Supervisor

Apolo Manufacturing
04.2020 - 06.2022

GED -

Conestoga College Institute of Technology And Advanced Learning

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Ishaan Pathak