ISHA PATEL
Barrie,ON
Summary
Professional ready to contribute to organizational success with strong operational and administrative skills. History of delivering impactful support and fostering team collaboration to meet dynamic needs. Reliable and adaptable, with focus on effective communication and problem-solving.
Overview
1
1
Certification
Work History
Overnight awake staff
Kushions Inc.
- Responsible for client’s well-being, their assessment, goal settings and evaluation
- To provide behavior management counseling in order to help clients to learn socially appropriate manners in daily routines by providing feedback and techniques
- To ensure the client's needs, their hygiene, medications and safety
- To make good sound judgements and be qualified and prepared to deal with adversity in the home.
Care Support Worker
The Spencer House
- Responsible for providing day to day care and support ensuring their comfort and welfare needs
- To support the residents to prepare and transport to care community events that promote a positive resident experience.
Customer service manager
Walmart
- Responsible for maintaining customer satisfaction and delivering a positive shopping experience
- Managing staff and the front end by communicating with the cashiers and customer service associates.
Education
High School Diploma -
Georgian College
Orillia, OnBachelor of Science - Biotechnology
Charusat University
India2019
Skills
- Strong organizational, administrative, interpersonal & communication skills
- Crisis and Physical intervention skills
- Multilingual
- To reflect empathetic responses
- Critical thinking and time management
- Willingness to learn
- Self-motivated & awareness
Certification
- First aid and CPR
- UMAB- Understanding and managing aggressive behavior (revised in 2024)
- Culture awareness and competency by University of Alberta (2022)
Fieldplacement
Ardagh Bluffs school, Barrie, Child growth & development, 14 weeks
Personal Information
Title: Social Service Worker
Volunteer Experience
- Coldest night of the year (2020), The program is based on family- friendly walk organized by The Lighthouse in Orillia to raise money for local charities. They help people in problems related to food, hurt and homelessness.
- The Lighthouse (2020), This organization in Orillia provides shelter for the people who have problems with food and a place to live. They run community meal programs, where the students can volunteer to help by offering meals, cleaning and arranging their shelters as a part of the volunteer services.
Webinarcertifications
- Anxiety & Depression Practical Intervention Strategies
- Experiencing Trauma
- Traditional Healing Practices in Two Ontario First Nations
- Make it our Business: Workplace Domestic Violence
- Front Line skills for Social Services
- Mental Health Addictions and Capacity Building Community Health Centres Ontario
- Able Minded: Mental Health & People with Intellectual Disabilities
- Solution Focused Therapy-Overview
- Trauma-Strategies for Counsellors
Timeline
Overnight awake staff
Kushions Inc.
Care Support Worker
The Spencer House
Customer service manager
Walmart
High School Diploma -
Georgian College
Bachelor of Science - Biotechnology
Charusat University
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