Isha Neagle
Calgary,AB
Summary
Motivated and hardworking professional with proven leadership in supervisory roles and childcare. Skilled in teamwork, safety awareness, and problem solving under pressure. Known for reliability, punctuality, and adaptability. Excited to apply transferable skills to the construction industry and contribute to a strong, efficient team.
Overview
7
7
years of professional experience
Work History
Mid-Shift Supervisor
Tim Hortons
11.2023 - 04.2025
- Supervised daily operations during peak hours.
- Delegated tasks to team members to maintain efficiency and safety.
- Trained new hires in procedures, teamwork, and customer service.
- Handled cash reconciliation and register balances.
- Ensured high store standards and resolved customer concerns.
Nanny
Self Employed
05.2023 - 10.2023
- Provided individualized care and support for children in daily routines and activities.
- Developed engaging educational activities to promote cognitive and social development.
- Maintained a safe and nurturing environment, ensuring children's well-being at all times.
- Established effective communication channels with parents to discuss child progress and needs.
Closing Supervisor
Tim Hortons
09.2021 - 05.2023
- Supervised closing operations, ensuring compliance with safety and quality standards.
- Trained team members on efficient cash handling and transaction processes.
- Managed inventory levels, coordinating product restocking for optimal service delivery.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
Sales Associate
COBS Bread Bakery
03.2019 - 08.2021
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale system efficiently to process transactions accurately.
- Maintained cleanliness and organization of bakery display and inventory areas.
- Collaborated with team members to ensure timely product restocking throughout the day.
Sales Team Lead
COBS Bread Bakery
03.2018 - 12.2018
- Led sales team to achieve monthly targets through effective coaching and training techniques.
- Developed and implemented promotional strategies to enhance product visibility and customer engagement.
- Analyzed sales data to identify trends, informing strategic decisions for inventory management and merchandising.
- Fostered strong relationships with customers, enhancing loyalty and repeat business through excellent service.
- Mentored new team members, facilitating their integration into the team and promoting a culture of continuous improvement.
Education
High School Diploma -
Lord Beaverbrook High School
Calgary, ABSkills
- Teamwork & Leadership: Supervising, training, delegating tasks
- Work Ethic: Reliable, punctual, adaptable, hardworking
- Problem-Solving: Conflict resolution, logical reasoning, adaptability
- Safety & Responsibility: Closing procedures, cash handling, compliance
- Physical & Practical: Long hours on feet, multitasking, fast learner in hands-on environments
Languages
English
Professional Working
References
- Maria Mendoza – (403) 831-9918
- Sharla Willis – (587) 224-8087
- Pinky Dizon – (403) 891-4475
Timeline
Mid-Shift Supervisor
Tim Hortons
11.2023 - 04.2025
Nanny
Self Employed
05.2023 - 10.2023
Closing Supervisor
Tim Hortons
09.2021 - 05.2023
Sales Associate
COBS Bread Bakery
03.2019 - 08.2021
Sales Team Lead
COBS Bread Bakery
03.2018 - 12.2018
High School Diploma -
Lord Beaverbrook High School