ISABELLE TREMBLAY
Pembroke Regional Hospital
Deep River,Canada
2
Languages
1
Certification
9
years of professional experience
Compassionate and client-focused Social Worker with a Bachelor of Social Work and a strong foundation in mental health and crisis intervention. Member in good standing with the OCSWSSW and eligible for RSW designation. Recognized for being highly organized, reliable, and an effective communicator, with the ability to build strong therapeutic relationships and collaborate within interdisciplinary teams. Skilled in risk assessment, de-escalation, and supporting individuals experiencing acute mental health challenges using a trauma-informed and strengths-based approach. Dedicated to providing consistent, ethical, and client-centered care while actively seeking opportunities to further develop leadership skills and contribute to team growth within diverse social service settings.
Work History
Mental Health Crisis Worker - OPP Liaison
2 Years 3 Months- Providing a collaborative crisis response by attending service calls in partnership with Ontario Provincial Police within an embedded co-response model.
- Facilitated empathetic listening and client-centered care to effectively de-escalate crisis situations.
- Conducted assessments to determine clients' needs and develop appropriate crisis intervention plans, safety plans and risk assessments.
- Conducted assessments to determine clients' needs and develop appropriate crisis intervention plans.
- Collaborated with multidisciplinary teams to ensure comprehensive care for patients experiencing crises.
Adult Mental Health Case Manager
2 Years 10 Months- Managing a 25 person caseload of clients with complex mental health, physical health, substance use, etc.
- Provided psychosocial support to develop coping skills and support personal goals for recovery.
- Monitored ongoing treatments for medication side effects, worsening of symptoms, and therapeutic response.
- Worked with clients to provide resources based on needs.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Intake Representative
1 Year 7 Months- Conducted 10-20 intake assessments daily and supported clients in initial connections.
- Completed intake assessment forms and filed clients' charts.
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
- Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
Family and Children Therapist
2 Years- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
- Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Tracked progress according to goals for interventions.
- Conducted individual and group therapy sessions to support client mental health needs.
Education
Bachelor of Social Work
Skills
Crisis intervention and de-escalation
Mental Health and Suicide Risk Assessment
Safety Planning and Risk Management
Trauma-Informed and Client-Centered Care
Resource Navigation and System Advocacy
Harm Reduction and Concurrent Disorders Support
Therapeutic Communication and Rapport Building
Interdisciplinary Collaboration (Healthcare
Crisis Teams
Community Services)
Languages
French
Native or Bilingual
English
Native or Bilingual
Certification
- Certified Trauma Focused Cognitive Behavior therapist
- Certified Single Session Therapy Model therapist
- Certified in Dialectical Behavior Therapy
- Mental Health First Aid and CPR
- Certified in Situation Tables
- Certified in Non-Violent Crisis Interventions
Timeline
Mental Health Crisis Worker - OPP Liaison
Pembroke Regional Hospital
05.2024 - CurrentRead More
Adult Mental Health Case Manager
Pembroke Regional Hospital
07.2021 - 05.2024Read More
Intake Representative
Family Services Ottawa
01.2020 - 08.2021Read More
Family and Children Therapist
The Phoenix Centre
01.2018 - 01.2020Read More
University of Ottawa
Bachelor of Social Work
Read More