Abby Lloyd
Penetanguishene,Canada
Summary
I recently graduated from Laurentian University's Honours Bachelor of Indigenous Social Work program, specializing in crisis intervention and social work. I have demonstrated the ability to adapt quickly and learn new concepts effectively. Proven strong work ethic and communication skills. I am dedicated to contributing to the success of my team and achieving the objectives of the organization.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Mobile Crisis Worker (CRISIS CLINIC, GBGH & OPP MCRT)
Wendat Community Programs
Midland, Canada
09.2022 - Current
- Working in Crisis Clinic, providing intensive crisis support: assessing clients' crisis intensity using risk assessments.
- Employing de-escalation to protect clients.
- Facilitating various emergency interventions, including addiction support.
- Familiarity with traditional healing practices, customs, values and traditions of local First Nations.
- Providing Crisis Intervention Therapy (CIT) when needed and helping clients imagine a better future via Solution Focused Therapy (SFT).
- Providing resources and creating safety plans with clients.
- Recording all client interactions accurately and calling clients to assess progress.
- Working as a team member on the Southern Georgian Bay OPP's Mobile Crisis Resource Team (MCRT), providing telephone and mobile crisis support to the community with an officer conducting risk and safety assessments, mental status examinations, providing support and helping develop community clients' follow-up plans through brief monitoring and support, referral to relevant community organizations and support networks, or collaboration with existing supportive organizations.
- Working in the hospital emergency room conducting risk and mental health status assessments of adults 16+ with a mental health crisis.
- Collaborating with hospital staff to ensure excellence in client care and complete crisis assessments.
- Working knowledge of the network of inpatient services and community-based resources for mental health needs.
- Demonstrating leadership skills, sound judgment and diplomacy.
- Applying holistic approaches and customer-focused philosophy in all interactions.
- Proven ability to implement strategies that effectively facilitate change.
- Strong assessment skills and ability to coordinate services in a recovery-oriented service.
- Comprehensive knowledge of community mental health networks.
- Demonstrates sensitivity, empathy, and compassion for client and caregiver concerns and fears.
- Strong problem-solving and critical thinking skills with a proven ability to work effectively with community partners.
- Computer literacy with developed skills in various software applications, including Meditech and EMHware.
- Proven ability to manage high volume and varied work assignments accurately, flexibly, and timely.
Combined Indigenous Court Worker (Internship)
Georgian Bay Native Friendship Cente
Midland, Canada
09.2024 - 04.2025
- This internship as an Indigenous Court Worker involved advocacy, service delivery, and strategic referrals to help Indigenous clients access justice.
- Assisted in the interviews with clients to complete Indigenous Backgrounders.
- Provided complete client support utilizing case management skills and community agency partnerships.
- Explained court procedures, helped clients apply for Legal Aid Ontario, and assisted in the retrieval of court disclosures.
- Visited the CNC detention centre to interview clients for Indigenous Backgrounders.
- Ensured clients understood their charges, court procedures, and the importance of following their legal requirements.
- Assisted in raising Indigenous traditions and socioeconomic realities to court officials, advocating for clients in and out of court, and keeping well-documented files for statistical reporting.
- Attended information seminars to stay current on legislation and practices.
- I operated the Status Card Clinic for the Centre, assisting families in completing applications.
Caregiver (Dementia Care)
Home Instead
Barrie, Canada
04.2021 - 02.2023
- Treat & care for clients & their property with dignity & respect.
- Communicated in a friendly and congenial manner.
- Provided personal hygiene assistance.
- Prepared and maintained records of client cognitive behaviours, progress and services performed, reporting changes in client condition as required.
- Cared for individuals and families during incapacitation, family disruption, or recovery, providing companionship, personal care, or help adjusting to new lifestyles.
- Entertained, conversed with, and read aloud to patients to keep them mentally healthy and alert.
- Helped patients move in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
Educational Assistant (Internship)
Georgian Bay District Secondary School
Midland, Canada
09.2021 - 12.2021
- Matched students' needs using various instructional methodologies for different learning styles with hands-on and project-based opportunities.
- Drove student success by passionately conveying information and empowering students with knowledge and skills.
- Helped teachers meet classroom demands, including minding classes during absences and overseeing students for brief periods.
- Prepared materials for use by teachers during lessons and special activities.
- Mentored struggling students, explaining class materials and helping with specific problems.
- Boosted student learning by carrying out planned lessons and activities.
- Kept order during unstructured times and transitions between classes, bus lines and lunch periods.
- Adhered to IPE and BIP plans with strict attention to requirements and goals.
Financial Analyst
Magna Closures Inc
Penetanguishene, Canada
10.2017 - 05.2019
- Financial champion and member of the cross-function team (CFT) for all new programs launching and for the life of the program, working closely with engineers, outside and inside sales, purchasing and operations to assist in preparing product costing, customer quotations for all business cases - production, prototype, alerts.
- Prepared and maintained production part costs for new and existing programs.
- Maintained cost reduction road maps, including active identification and participation in continuous improvement and cost reduction activities.
- Coordinated and reviewed the receipt of all program costs required for quote capital and normal cost rate development.
RPA - Credit Management
Coca-Cola Refreshments Canada
Barrie, Canada
07.2013 - 09.2017
- Prepared, examined, and analyzed accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
- Checked figures, postings and documents for correct entry, mathematical accuracy, and proper codes.
- Utilized specialized accounting software, debit, credit, and total accounts on computer spreadsheets and databases.
- Received and recorded all bank cash, checks, and vouchers while reconciling or reporting discrepancies.
- Prepared deposits, balance receipts, and banking.
Logistics Manager
Nature's Logistics
Guelph, Canada
10.2008 - 09.2012
- Managed 44 owner-operators, resolving problems concerning transportation, logistics systems, imports or exports, and customer issues.
- Collaborated with other departments to integrate logistics with business systems and processes.
- Maintained reports, Customs logs, and safety records and created policies and procedures.
- Directed inbound and outbound logistics operations and negotiated with suppliers and customers to improve supply chain cost and efficiency.
- Analyzed routing, shipping modes, product volumes and carriers.
- Implement improvements to internal and external logistics systems and processes.
- Ensured carrier compliance with company policies or procedures for product transit or delivery.
Education
Honors Bachelor's - Indigenous Social Work
Laurentian University
Sudbury, ON04.2025
Honors Diploma - Social Service Worker
Georgian College
Orillia, ON04.2022
Honors Diploma - Business Administration
CDI College
Barrie, ON01.2006
Skills
- Interpersonal and communication
- Organization and time management
- Critical thinking and multitasking
- Emotional intelligence and active listening
- Maintaining ethical principles
- Mental health assessment and crisis intervention
- Collaboration and recordkeeping
- Problem solving and facilitation
- Crisis intervention therapy
- Solution-focused therapy
- Advocating
- Empathy and self-care
Certification
- OCSWSSW #845891
- Nonviolent Crisis Intervention (NVCI) 2025
- Situation Table
- Person-Centred Language
- Walking with Grief Helping Others Deal with Loss
- 4 Seasons of Reconciliation
- Strategies for Working with Indigenous Individuals Experiencing Trauma
- Harm Reduction
- Harm Reduction 101
- Domestic Violence 101
- Neuro Diversities and Valued Social Roles
- Bullycide
- Between the Lines – Understanding self Injury
- Traumatic Brain Injury (TBI) and Intimate Partner Violence (IPV): Implications of the Co-occurrence of PTSD & TBI
- How Law & Stigma Harm People Who Do Sex Work.
- Engaging Men to Reduce and Prevent Gender-Based Violence
- What it takes to be a Trauma-informed organization
- Suicide Awareness
- Change Maker
- Inquiring Minds – MHC
Volunteer Experience
- Member, Situation Table – Wendat Community Programs, Midland, ON, 07/23, Present, Participate in a collaborative risk-driven intervention model that addresses situations that pose an imminent risk of harm to individuals or communities.
- Member, Diversity, Equity, and Inclusion Committee - Wendat Community Programs, 10/23, Present, Create and promote plans for the health and well-being of First Nations, Inuit, Métis, and Urban Indigenous communities.
- Member, North Simcoe Ontario Health Team (NSOHT) Patient and Family Advisory Council (PFAC), 01/24, Present, Provide advice and recommendations on NSOHT projects, ensuring that the perspectives and requirements of patients, families, and caregivers are acknowledged.
- Member, Georgian Bay General Hospital (GBGH) - Indigenous Patient and Family Advisory Council (PFAC), 09/23, 06/24, Advise on patient and family issues, promoting patient and family-centered care.
References
References available upon request.
Timeline
Combined Indigenous Court Worker (Internship)
Georgian Bay Native Friendship Cente
09.2024 - 04.2025
Mobile Crisis Worker (CRISIS CLINIC, GBGH & OPP MCRT)
Wendat Community Programs
09.2022 - Current
Educational Assistant (Internship)
Georgian Bay District Secondary School
09.2021 - 12.2021
Caregiver (Dementia Care)
Home Instead
04.2021 - 02.2023
Financial Analyst
Magna Closures Inc
10.2017 - 05.2019
RPA - Credit Management
Coca-Cola Refreshments Canada
07.2013 - 09.2017
Logistics Manager
Nature's Logistics
10.2008 - 09.2012
Honors Bachelor's - Indigenous Social Work
Laurentian University
Honors Diploma - Social Service Worker
Georgian College
Honors Diploma - Business Administration
CDI College
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