Summary
Overview
Work History
Education
Skills
Awards
Languages
References
Timeline
Generic

Isabelle Su

Calgary,AB

Summary

Adept at fostering positive guest experiences, a student who excelled as a Front Desk Hostess at Cactus Club Cafe, who's commitment to exceptional service and clear communication shone. Leveraging a creative mindset from ongoing volunteer work with Jing Wo Cultural Association, enhancing team coordination and problem-solving. Who's approach combines patience and a proactive attitude, significantly contributing to workplace efficiency and guest satisfaction.

Overview

9
9
years of professional experience

Work History

Front Desk Hostess

Cactus Club Cafe
07.2023 - Current

Demonstrated excellent customer service skills to ensure a pleasant dining experience, conversing with guests in an outgoing, friendly, and hospitable manner

  • Presented positive first and last impressions, setting the tone of establishment's high standards by delivering exceptional service Monitored restaurant activity to determine seating and dining flow
  • Escorted guests to proper tables or assisting in special request and managing the wait list
  • Supported servers and bussers through high-volume shifts with food running and table clearing
  • Maintained cleanliness of the lobby area, dining area, restrooms

Volunteer

Jing Wo Cultural Association
04.2015 - Current
  • Preformed as a team for events, celebrating joy and embracing the Chinese culture
  • Working together as teammates to coordinate a unique routine for each event
  • Always focused and ready to preform in short periods of time
  • Memorizing steps and all role jobs and requirements

Education

Western Canada High School
CALGARY

Skills

  • Cooperative
  • Committed
  • Patient
  • Self-motivated
  • Positive attitude
  • Creative mindset
  • Team player
  • Problem solving
  • Clear communication
  • Perseverance

Awards

  • French Award
  • Student of the Month
  • Most Diplomatic Award - Model UN
  • Certificate of Completion - Junior Achievement

Languages

Chinese (Cantonese)
Native or Bilingual
French
Professional Working

References

References available upon request

Timeline

Front Desk Hostess

Cactus Club Cafe
07.2023 - Current

Volunteer

Jing Wo Cultural Association
04.2015 - Current

Western Canada High School
Isabelle Su