Isabella Vespa
Oakville,ON
Summary
Customer-oriented individual with experience in fast-paced service settings. Comfortable engaging with guests, managing multiple tasks at once, and adapting quickly to changing environments. Bringing a reliable, positive approach to supporting strong customer experiences in team-based roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Verace Restaurant
04.2024 - 09.2025
- Greeted and seated guests promptly, creating a welcoming and organized dining atmosphere.
- Managed reservations and table assignments to optimize guest flow and table turnover.
- Collaborated with servers to support efficient service flow and enhance guest satisfaction.
- Demonstrated strong multitasking by balancing phone calls, guest interactions, and reservation updates during peak service.
Sales Associate
Tocca Finita
06.2022 - 08.2024
- Delivered friendly, efficient customer service in a fast-paced retail environment.
- Handled cash and card transactions accurately using POS systems.
- Assisted with inventory restocking and organization to support smooth daily operations.
- Balanced customer service and operational tasks effectively during busy periods.
Catering Assistant
Patrizio Del Bianco
06.2022 - 09.2022
- Assisted with food preparation and service, maintaining attention to guests' needs during events.
- Coordinated with chefs to prepare and present dishes promptly, ensuring quality, visual appeal, and flavor.
- Demonstrated multitasking and teamwork in fast-paced catering environments.
Education
Bachelor of Science - Biological Sciences
University of Guelph
Guelph, ON01.2026
Skills
- Patience and empathy under pressure
- Patience and empathy under pressure
- Patience and empathy under pressure
- Patience and empathy under pressure
- Patience and empathy under pressure
- Patience and empathy under pressure
Certification
- Smart Serve Certification, February 2024
- Class G license, November 2024
Timeline
Hostess
Verace Restaurant
04.2024 - 09.2025
Sales Associate
Tocca Finita
06.2022 - 08.2024
Catering Assistant
Patrizio Del Bianco
06.2022 - 09.2022
Bachelor of Science - Biological Sciences
University of Guelph