Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isabella Sandoval

Marysville

Summary

Experienced customer service specialist adept at resolving client issues and delivering exceptional service. Strong communication and multitasking skills contribute to maintaining high customer satisfaction levels. Acknowledged for building rapport with customers and enhancing team performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Sales Representative

Freeway Insurance
Yuba City
08.2024 - 04.2025
  • Guided clients in selecting appropriate insurance products to enhance satisfaction.
  • Established strong customer relationships that promoted repeat business.
  • Delivered prompt post-sales support and resolved customer inquiries efficiently.

Packer / Inbound Stower

Amazon
Sacramento
09.2022 - 07.2024
  • Processed orders accurately to support daily operations and meet production targets.
  • Collaborated with team members to enhance efficiency and achieve company objectives.
  • Adhered to safety and quality standards, ensuring exceptional customer fulfillment experience.

Education

Bachelor of Science - Information Science & Data Analytics

San Jose State University
San Jose, CA
06-2027

Skills

  • Customer service and support
  • Communication and active listening
  • Conflict resolution and problem-solving
  • Multitasking and time management
  • Post-sales support and client retention
  • Microsoft Office proficiency
  • Typing speed: 55 WPM

Certification

  • Property & Casualty License – Completed Jul 2024

Timeline

Customer Service Sales Representative

Freeway Insurance
08.2024 - 04.2025

Packer / Inbound Stower

Amazon
09.2022 - 07.2024

Bachelor of Science - Information Science & Data Analytics

San Jose State University

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Isabella Sandoval