Isabella Langdon
San Diego
Summary
Dedicated and adaptable hospitality professional with years of experience in high-volume and specialty dining environments. Recognized for exceptional guest service, team leadership, and the ability to thrive in fast-paced, high-pressure settings. Skilled in staff training, time management, and creating memorable guest experiences. Passionate about customer satisfaction, kindness no matter what, and committed to upholding the highest standards of professionalism and hospitality.
Overview
7
7
years of professional experience
Work History
Coordinator/Supervisor
Funbox
National City, CA
03.2026 - Current
- Coordinated cross-functional team meetings to streamline project workflows and enhance communication.
- Developed and implemented training programs to improve staff performance and operational efficiency.
- Coordinated event scheduling and logistics to facilitate seamless execution of activities and efficient resource management.
- Implemented strategies to refine inventory management systems, resulting in more accurate reporting and minimized discrepancies.
- Cultivated interdepartmental collaboration to enhance a cohesive work environment centered on shared objectives.
- Elevated customer satisfaction through prompt response to inquiries and professional resolution of concerns.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
Server
Sushi Deli 1
Hillcrest, CA
09.2023 - Current
- Delivered personalized, attentive service to a high-volume guest base, ensuring a welcoming and professional dining experience.
- Ensured accuracy and composure while managing high-pressure situations in a fast-paced, highly rated restaurant.
- Thrived in a team-oriented environment, adapting quickly to guest needs and operational changes.
- Trained and mentored new staff on menu offerings and service standards.
- Resolved customer complaints effectively, enhancing overall dining experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Developed rapport with repeat customers, ensuring personalized service and support.
Supervisor/Marketing Assistant
Dolce Monachelli’s
La Jolla, CA
04.2020 - 08.2024
- Coordinated logistics and staffing for booth operations at high-traffic events, consistently achieving sales targets and maximizing revenue opportunities.
- Managed team operations during three peak sales days to maximize revenue generation and enhance market position.
- Guided new employees through comprehensive training sessions, reinforcing commitment to exceptional customer experience and high service quality.
- Enhanced customer loyalty through tailored service experiences and in-depth understanding of product offerings.
- Facilitated food service and enhanced guest experience during events through effective table setup and attentive customer service.
- Promoted brand image through professional representation at high-profile events to enhance client relationships.
Food Service Associate / Cashier (High-Volume Dining Hall)
Ocean View Terrace (UCSD Dining Services)
La Jolla, CA
11.2019 - 03.2020
- Supported operations in UC San Diego’s busiest dining hall, managing multiple food stations and ensuring efficient service during peak hours.
- Reduced food waste by 20% through improved inventory management and portion control.
- Maintained a clean, safe, and compliant environment, including experience working in a Halal-certified kitchen.
- Gained early leadership experience by training and onboarding new employees.
Education
Bachelor of Arts - Psychology/Business
University of California San Diego
La Jolla, CA2028
Skills
- Professionalism
- Meticulous attention to detail
- Social Media Marketing
- Adaptability under pressure
- Leadership and team training
- Guest Experience Enhancement
- Wine & beverage Pairing basics
- Experienced with TOAST POS system
- Customer service
- Effective schedule coordination
- Event coordination
- Phone and email etiquette
Timeline
Coordinator/Supervisor
Funbox
03.2026 - Current
Server
Sushi Deli 1
09.2023 - Current
Supervisor/Marketing Assistant
Dolce Monachelli’s
04.2020 - 08.2024
Food Service Associate / Cashier (High-Volume Dining Hall)
Ocean View Terrace (UCSD Dining Services)
11.2019 - 03.2020
Bachelor of Arts - Psychology/Business
University of California San Diego