Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harjot Kaur

LANGLEY,BC

Summary

Results-driven Service Coordinator with solid background in coordinating and managing service operations. Possessing proven track record in effective scheduling, dispatching personnel and managing inventory for optimal performance and customer satisfaction. Highly organized, team-oriented professional with exceptional communication skills.

Overview

4
4
years of professional experience

Work History

Coordinator/Supervisor

MARSHALLS & HOMESENSE
03.2022 - Current
  • Coordinating and monitoring service activities to confirm work met all requirements.
  • Developing and implementing quality control and assurance procedures for service projects to deliver high standards of work.
  • Monitoring team members on customer service strategies and sales goals.
  • Reconciling cash drawer at start and end of the shift, accounting for errors and resolving discrepancies.
  • Evaluating presentation standards to identify opportunities and challenges in the store.
  • Conducting audits to ensure the sales floor, warehouse and cash registers adhere to store standards.
  • Preparing reports regarding sales volumes, merchandising and personal matters.
  • Assist with training and performance evaluation of the new employees.
  • Ensuring store compliance with health and safety regulations.

Store Associate

Marshalls
05.2020 - 03.2022


  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Operate cash registers, managing financial transactions.
  • Worked with loss prevention in monitoring shopper behavior.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Carry out other store administrative tasks as directed by the coordinator.

Crew Member

D-Plus Pizza
03.2020 - 05.2020
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Accurately operated cash register to process customer payments.

Education

Early Childhood Education Assistant -

Western Community College
Surrey, BC
09.2023

Associate of Arts -

Coquitlam College
Coquitlam, BC
12.2021

Skills

  • Team Leadership
  • Customer Relationships
  • Service Accounts
  • Operational Efficiency
  • Service Delivery
  • MS Office Expertise
  • Proficiency in Office Programs
  • Accurate and Precise

Languages

Punjabi
Native or Bilingual
English
Full Professional
Hindi
Native or Bilingual

Timeline

Coordinator/Supervisor

MARSHALLS & HOMESENSE
03.2022 - Current

Store Associate

Marshalls
05.2020 - 03.2022

Crew Member

D-Plus Pizza
03.2020 - 05.2020

Early Childhood Education Assistant -

Western Community College

Associate of Arts -

Coquitlam College

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Harjot Kaur