Isabella Hernandez
Pacheco
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities. Professional worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
2
2
years of professional experience
Work History
Cashier/Customer Service Cashier
Los Panchos Resturant
232 Gold Club Rd, Pleasant Hill, CA
08.2024 - Current
- Food Handler certified
- Alcoholic Beverage Control certified
- Provided customer service in a fast-paced restaurant environment
- Processed orders and handled cash and card transactions
- Maintained cleanliness and food safety standards
- Assisted with opening, afternoon, and closing duties
- Maintained accurate cash drawer balances throughout shifts
- Experienced in multitasking and taking orders accurately in-person and over the phone
- Experiencing in handling busy shifts
- Trained new cashiers on operational procedures and customer service standards.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Great companionship and collaboration with managers, cooks, and co-workers.
Education
Administration of Justice For Transfer - Criminal Justice
Diablo Valley College
Pleasant Hill, CA05-2027
High School Diploma -
College Park High School
Pleasant Hill06-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Bilingual (English and Spanish)
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Product restocking
- Complex Problem-solving
- Attention to detail
- Order packaging
- Efficient cleaning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
Hiking, Photography, Traveling, Socializing, Experimentalist, Weight-Training, Creative Writing, Reading, Community Events, Volunteering, Exploring, etc
Timeline
Cashier/Customer Service Cashier
Los Panchos Resturant
08.2024 - Current
Administration of Justice For Transfer - Criminal Justice
Diablo Valley College
High School Diploma -
College Park High School