Elizabeth Vega
San Diego
Summary
Proven Sales Representative and Customer Service Cashier with a track record of enhancing customer satisfaction and exceeding sales targets. At Walmart and Cutco Cutlery, I leveraged my exceptional customer service, cash handling expertise, and strategic sales techniques to significantly improve client relations and achieve sales goals. Skilled in utilizing CRM software and known for outstanding professionalism and courtesy, I consistently deliver results, ensuring high-value account satisfaction and operational efficiency.
Reliable in many different assents offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in area flexible with changing business needs.
Overview
2
2
years of professional experience
Work History
Cashier/Customer Service Cashier
Walmart
01.2023 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Improved efficiency, organized checkout area for optimal workflow.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Sales Representative
Cutco Cutlery
01.2022 - 11.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Exceeded sales targets through effective planning and goal setting.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Streamlined sales process, reducing time from lead to close.
Education
GED -
UEI College
1261 3rd Ave Suite A, Chula Vista, CA 9191105-2024
High School Diploma -
School Of Creative And Performing Arts
2425 Dusk Dr, San Diego, CA 9213906-2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Money handling
- Cash handling and management
- Customer relations
- Written and verbal communication
- Professionalism and courtesy
- Complex Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Cashier/Customer Service Cashier
Walmart
01.2023 - 06.2024
Sales Representative
Cutco Cutlery
01.2022 - 11.2022
GED -
UEI College
High School Diploma -
School Of Creative And Performing Arts
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