Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Hernandez

Whittier

Summary

Dynamic and customer-focused professional with exceptional interpersonal skills. Proven ability to enhance team collaboration and deliver outstanding service in fast-paced environments. Adept in advanced computer systems, ensuring operational efficiency while maintaining high standards of food safety and hygiene. Passionate about creating memorable experiences for patrons.

Overview

6
6
years of professional experience

Work History

Server

Local Whiskey
State College
08.2023 - 06.2025
  • Created a welcoming atmosphere through friendly interactions with patrons.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Provided exceptional customer service in fast-paced dining environment.

Team Member

Nekter
Whittier
05.2023 - 08.2023
  • Resolved daily operational issues to ensure smooth workflow.
  • Communicated effectively with team members to enhance collaboration.
  • Adhered to food safety protocols to maintain compliance and quality standards.

Team Associate

Wawa
Wyomissing
08.2021 - 01.2023
  • Achieved food handling and knife certification, ensuring compliance with safety standards.
  • Prepared a diverse range of beverages to meet customer preferences.
  • Executed proper cleaning protocols for equipment to maintain hygiene.

Intern

Modern Time Inc
Pasadena
06.2022 - 08.2022
  • Documented database entries to ensure accuracy and accessibility.
  • Maintained records of events and meetings for future reference.
  • Provided on-call support to gather scopes of work for DBE businesses.

Manager

Burger King
Santa Fe Springs
12.2019 - 04.2021
  • Processed payments and issued receipts, bills, and change to customers.
  • Managed store opening and closing procedures to ensure operational readiness.
  • Delivered exceptional customer service to enhance shopping experience.

Education

Bachelor of Arts - Psychology

Penn State University
State College, PA
12-2024

Skills

  • Interpersonal skills
  • Advanced computer knowledge
  • Flexible and adaptable
  • Customer service
  • Communication skills
  • Positive and professional

Timeline

Server

Local Whiskey
08.2023 - 06.2025

Team Member

Nekter
05.2023 - 08.2023

Intern

Modern Time Inc
06.2022 - 08.2022

Team Associate

Wawa
08.2021 - 01.2023

Manager

Burger King
12.2019 - 04.2021

Bachelor of Arts - Psychology

Penn State University

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Isabella Hernandez