Summary
Overview
Work History
Education
Skills
Certification
Websites
References
Timeline
Generic

Isabella Forgione

Woodbridge,ON

Summary

Results-driven and highly ambitious professional with over 6 years of experience in client care across multiple industries. Possesses strong interpersonal and communication skills with a passion for networking and connecting with a variety of people. Proven ability to prioritize and manage daily goals while maintaining relationships with clients. Flexible and focused with a strong work ethic, attention to detail and the development of complex problem resolution.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Administrative Assistant

TE Rehabilitation Services
06.2023 - Current
  • Connecting patients to seek care from external sources that are better suited for their physical and mental state.
  • Scheduled staff and monitored resource allocation to provide optimal coverage and service.

Physiotherapist Assistant

Physiomed
Vaughan, ON
09.2022 - Current
  • Working with multiple patients at once, prioritizing work and ensuring tasks are completed in an organized and timely manner.
  • Providing a detail-oriented individualized plan for each patient, building up clientele to ensure customer satisfaction and loyalty.
  • Build in-Person Relationships, communicating and establishing interpersonal skills, adaptability, and problem-solving in the clinic.
  • Good listening and strong communication skills, displaying patience and persistence to overcome difficult situations.

Server/Bartender

Paps Kitchen & Bar
Vaughan, ON
09.2017 - 12.2022
  • Confidently greeting customers and supporting staff members to ensure proper presentation upon guests.
  • Utilized problem solving skills for conflict resolution, managing expectations through clear communication.
  • Conversing with a diverse group of individuals, develop long-term relationships and increasing opportunities to create valuable connections.

Reception/Administrative Assistant

Physiomed
Thornhill, ON
10.2021 - 05.2022
  • Diligence in communication and follow-ups, ensuring organization and order between patients and practitioners.
  • Proven in fostering analytics to meet team, individual, and management objectives.
  • Managing tasks and daily goals, prioritizing customer needs and satisfaction.

Office Administrative Assistant

Maple Crete Inc
Vaughan, ON
06.2016 - 09.2020
  • Developed job descriptions and postings to attract qualified applicants.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.

Education

Bachelor of Arts - Kinesiology And Health Science

York University
Toronto, ON
06.2023

Skills

  • Strategic Planning
  • Relationship Building
  • Task Prioritization
  • Attention to Detail
  • Effective Communication
  • Team Management

Certification

Standard First Aid and CPR-C, Jun 2022 - Jun 2025

References

References available upon request.

Timeline

Administrative Assistant

TE Rehabilitation Services
06.2023 - Current

Physiotherapist Assistant

Physiomed
09.2022 - Current

Reception/Administrative Assistant

Physiomed
10.2021 - 05.2022

Server/Bartender

Paps Kitchen & Bar
09.2017 - 12.2022

Office Administrative Assistant

Maple Crete Inc
06.2016 - 09.2020

Bachelor of Arts - Kinesiology And Health Science

York University

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Isabella Forgione