Isabella Coligado

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm attitude.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• Supported servers with keeping dining area ready for every guest.
• Prepared dining room for service by cleaning , organizing tables, and placing table settings.
• Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
• Accurately recorded food orders into the POS system, minimizing errors and improving order accuracy for the kitchen staff.

• Folded clothes for customers neatly into shopping bags
• Assisted with maintaining clean and organized warehouse appearance and stock.
• Worked together with cashiers to guarantee customer satisfaction.
• Collected and returned all shopping bags to proper place for new customer use.
• Assisted with backroom duties by unloading deliveries and stocking shelves.
• Returned unwanted merchandise and retrieved specially requested products.

Company under PNE/Playland Amusement Park

Worked during PNE Fair for two years

• Greeted customers in a warm and friendly manner
• Assisted with inventory, including receiving and stocking prizes onto the wall
• Took guest’s attention by engaging in trying out different games such as Ring Toss, Darts, etc
• Processed payments such as debit or credit cards
• Proactively charming customers to create personal and fun memories with their family
• Communicated with staff to ensure customer satisfaction
• Managed inventory effectively, ensuring all games and supplies were readily available for customers when needed.