Isabel Carrillo Orozco
Keyes
Summary
Detail-oriented and organized administrative professional with experience in office administration, records management, employee onboarding, and customer service. Skilled in maintaining confidential records, conducting compliance audits, managing documentation, and supporting daily operations in fast-paced environments. Proven leadership experience in team supervision, staff training, and customer relations.
Overview
5
5
years of professional experience
Work History
Office Assistant
JAGE INC DBA MCDONALDS
2025.06 - Current
- Conduct compliance audits to ensure adherence to state regulations and company policies.
- Facilitate new hire orientations and assist employees with onboarding documentation.
- Maintain confidential personnel records through electronic filing, scanning, and document management systems.
- Perform data entry and document verification to ensure record accuracy and completeness.
- Organize and maintain physical and digital filing systems for efficient document retrieval.
- Assist with daily office operations while ensuring accuracy and confidentiality.
Shift Manager
McDonald's
2025.04 - 2025.10
- Supervised daily operations and coordinated team members to ensure efficient service and customer satisfaction.
- Trained and coached new employees on company procedures, safety standards, and customer service expectations.
- Managed cash handling, deposits, and register reconciliation while maintaining accuracy.
- Assisted with scheduling, inventory management, and operational reporting.
- Resolved customer concerns professionally and effectively.
- Ensured compliance with company policies, food safety regulations, and workplace standards.
Crew Member (promoted to Shift Manager)
McDonald's
2021.09 - 2025.04
- Provided excellent customer service in a high-volume environment.
- Processed customer orders accurately and efficiently.
- Maintained cleanliness and organization throughout the restaurant.
- Assisted with food preparation and inventory stocking.
- Collaborated with team members to meet operational goals and maintain service standards.
Education
High School Diploma -
John H Pitman High School
Turlock, CASkills
- Records Management
- Filing & Document Organization
- Data Entry
- Administrative Support
- Customer Service
- Employee Onboarding
- HR Support
- Compliance Auditing
- Electronic Records Management
- Confidential Information Handling
- Scheduling & Organization
- Time Management
- Attention to Detail
- Written & Verbal Communication
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant
JAGE INC DBA MCDONALDS
2025.06 - Current
Shift Manager
McDonald's
2025.04 - 2025.10
Crew Member (promoted to Shift Manager)
McDonald's
2021.09 - 2025.04
High School Diploma -
John H Pitman High School