Summary
Accomplishments
Work History
Education
Certification
Skills
Languages
References
Overview
Generic
Miller Humphrey Ukali

Miller Humphrey Ukali

Montreal,QC

Summary

Professional customer service representative and office clerk,.Positive and upbeat with strong relationship-building abilities.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Accomplishments

  • rooky of the month
  • Best staff of the year
  • Recognized by customers and for expedient and effective service.
  • Responded to over 30 customer inquiries each day.

Work History

Office Assistant

Synthane Taylor
12.2024 - Current

Data entry

Clerical duties

Administrative assistant

File verification

Checking of Voucher

File opening

Scanning, copy,printing of documents

  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Expedited document processing with accurate data entry and timely filing.

Fundraiser

Engagement Public
06.2024 - 11.2024
  • Planned and implemented fundraising events.
  • Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
  • Raised significant funds by developing and executing effective fundraising campaigns.
  • Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
  • Increased community awareness of organization''s mission by organizing and participating in public speaking engagements.

RECEPTIONIST ( CUM OFFICE CLERK)

Younis Mohammad Al Blooshi Lawyer and Legal Consultant
09.2020 - 02.2024
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.'
  • Serves visitors by greeting, welcoming, and directing them appropriately
  • Notifies company personnel of visitor arrival
  • Maintains security and telecommunications system
  • Informs visitors by answering or referring inquiries
  • Directs visitors by maintaining employee and department directories
  • Book meetings and schedule events
  • Order office stationery and supplies
  • Maintain internal databases
  • Submit expense reports
  • Keep employee records (physical and digital)
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.

Education

High School Diploma -

OKAMU SECONDARY SCHOOL ABIA STATE NIGERIA
NIGERIA
09.2007

Certification

  • Life-Work Balance - 2019
  • Service From The Heart - 2019
  • Administration Assistant - 2021
  • Fraud prevention - 2021
  • Conflict management and Negotiation - 2021
  • Security guard diploma 2024
  • First Aid and CPR 2024



Licensed : BSP - 2024

Skills

  • Administrative Support
  • Telephone skills
  • Data management
  • Filling
  • Time Management
  • Office equipment operations
  • Clerical Support
  • Organization skills
  • Office Equipment Maintenance
  • Switchboard Operation
  • Records Maintenance
  • Office Supply Management
  • Meeting Coordination
  • File Management
  • Customer Service
  • Security awareness
  • Bank Deposits
  • Inventory Management
  • Performance Improvement
  • Call Answering and Routing
  • Records Management
  • Computer Proficiency
  • Problem-Solving
  • Customer and client relations
  • Office Administration

Languages

English
Full Professional
French
Elementary

References

  • MISS Taylor, Supervisor, engagement public montreal Quebec, 902-324-2576, taylor.goodall@publicoutreachgroup.com
  • MRS FAZANA, HR, YAB LEGAL GROUP, BURJ 2000 BUILDING ROLLA, Sharjah, UAE, +971(0)569191588, HR@YABADVOCATES.COM

Overview

5
5
years of professional experience
1
1
Certificate
Miller Humphrey Ukali