Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Isaak Nura-Godana

Innisfil

Summary

Dynamic and results-oriented professional with diverse experience in customer service, team management, and mechanical skills. Proven track record of excellence in roles at Wlkn Vaughan Mills, Bruce's Mill YMCA Day Camp, Caterpillar Toromont, and McDonald's. Demonstrated leadership abilities, strong problem-solving skills, and a commitment to creating positive and efficient team environments. Adept at interacting with diverse groups, managing behavior, and providing exceptional service in high-pressure settings. Skilled in first aid, communication, and developing daily plans and activities. Ready to leverage hands-on experience and customer-focused approach in new challenges.

Overview

4
4
years of professional experience

Work History

Program Lead

YMCA Greater Toronto
06.2024 - Current
  • Gained valuable experience at the YMCA Bruce Mill day camps.
  • Served as a Program Lead, learning how to effectively supervise staff.
  • Emphasized the importance of bonding with coworkers and building strong team

relationships.

  • Developed skills in managing children’s behavior.
  • Gained Ability to handle stressful situations.
  • Strengthened problem-solving abilities and initiative.

Sales Associate

Wlkn Vaughan Mills
09.2023 - 06.2024
  • My job at Wlkn involves interacting with customers to provide excellent customer service.
  • This includes greeting customers, assessing and assisting with inquiries, handling complaints, and providing personalized assistance to meet every customer's needs.

Camp Counselor

YMCA Greater Toronto
06.2023 - 09.2023
  • Working at Bruce's Mill YMCA Day Camp was a wonderful experience.
  • I worked with children ages 5-12.
  • Working with these kids taught me a lot of people skills.
  • I learned how to manage many types of behavior.
  • I also learned the importance of bonding with coworkers which created a team environment.

Student Apprentice

Caterpillar Toromont
03.2023 - 06.2023
  • Working at Caterpillar taught me many hands-on and mechanical skills.
  • This included transmission rebuilds, engine rebuilds, and many other mechanical skills.
  • I learned problem-solving and team building, which were essential.
  • I have learned a lot of important skills that I will apply to all future endeavors.

Crew Member

McDonald's Crew Member
01.2021 - 01.2022
  • This job gave me plenty of fast food work experience.
  • Over the past year of working at McDonald's as a crew member, I have learned how to treat customers with respect and politeness no matter what the circumstances are.
  • I believe it was a very positive experience and a great learning curve on how to grow my customer service skills and people skills.

Education

High School Diploma -

Maple High Secondary School
06.2024

Skills

  • Leadership experience
  • Fitness and basketball experience
  • Communication skills
  • Problem-solving abilities
  • Create daily plan and activity
  • Administer first aid
  • Customer service

Hobbies and Interests

  • Kart Racing
  • Basketball
  • Weight training
  • Swimming
  • Mountain biking

Timeline

Program Lead

YMCA Greater Toronto
06.2024 - Current

Sales Associate

Wlkn Vaughan Mills
09.2023 - 06.2024

Camp Counselor

YMCA Greater Toronto
06.2023 - 09.2023

Student Apprentice

Caterpillar Toromont
03.2023 - 06.2023

Crew Member

McDonald's Crew Member
01.2021 - 01.2022

High School Diploma -

Maple High Secondary School
Isaak Nura-Godana