Over 20 years in healthcare leadership including strategic planning, operational management with proven success in planning, implementation, access and quality improvement, leading change, relationship building, stakeholder collaboration & organizational awareness.
· Led Implementation & set up of zone central intake (FAST) offices.
· Lead ongoing planning and implementation to onboard surgical specialties to central referral intake program.
· Developed Provincial FAST Standard Operating Procedure (SOP) manual.
· Collaborative work to bridge gap with project partners in planning & implementation of FAST program.
· Recruit, Coach & mentor Senior Consultants and Change Management team.
· Establish a positive culture of teamwork & collaboration.
· Established strong working relationships with primary care, specialty care, zone operations & project team.
· Collaborate with data analytics team to identify trends and opportunities.
· Work with communications team to ensure flow of information to key stakeholders.
· Lead Provincial Coordinating Committee & FAST Manager Meetings
· Represent on Leadership and Planning Committees with external stakeholders.
· Led Provincial Surgical Policy development.
· Unit Manager OR/MDR/Surgical Booking Office (2009-2018)
o Managing Day to day operations of ten theatre operating room within a busy trauma facility
o Ensuring standards of practice for reprocessing of surgical instruments
o Participated in design and implementation of standardized provincial perioperative education model.
o Applied LEAN methodology to process improvement projects.
· Site Lead Provincial Surgical Strategies Project (2016 – 2018)
o Representative with BC MOH for
o development of surgical efficiency indicators to align with surgical waitlist management policy.
o standardized provincial perioperative education program.
o Implemented health authority centralized booking model.
o Project lead for implementing Surgical Optimization clinic for total joints.
o Utilized Lighthouse data analytics to monitor efficiencies and identify opportunities.
· Unit Manager of Post Operative Recovery Room/ Endoscopy / Surgical Booking Office
o Quality Improvement & data analysis to ensure efficient resources utilization.
o Recruit, coach & mentor clinical staff.
o Physician engagement & stakeholder relationship building
· Site Lead for Adult Coding Access Targets for Surgery (ACATs)
o Work with surgeons to ensure prioritization of elective surgeries based on diagnosis & urgency.
· Independent Consultant
o Worked collaboratively to develop new processes & improve flow between the operating room and the sterilizing department.
o Change management: worked with key stakeholders in managing change.
PROSCI Certification Strength & Resilience During Change
LEAN Certification Foundations of Management & Leadership
Indigenous Competency Course Leaders in Care Professional Development
Health Emergency Operations Facilitating for Results
Conflict Management Lumina Spark OD Personality Workshop Coaching for Engagement MBTI
FAST Coordinating Committee Operational Leadership Committee
Pre-Operative Quality Committee Provincial Surgical Strategy Planning (BC)
Perioperative Management Committee Provincial Perioperative Education Planning (BC)
GI Leadership Committee Site Nurse Manager Committee
GI Regional Manager Committee Regional OR Manager/Leadership
Gastroenterology Management Committee Emergency Preparedness Committee
PAC Advisory Committee Surgical Product Formulary Committee
OR/PARR OH&S Local Committee Infection Control Committee