Isaac Neria
Long Beach
Summary
Dynamic professional with a proven track record at Dollar Tree, excelling in customer service and data entry (50 WPM, 98% accuracy). Adept at managing schedules and providing administrative support, I thrive in high-volume environments, ensuring seamless operations and exceptional client interactions. Committed to delivering results and enhancing team efficiency.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Dollar Tree
Lakewood
01.2024 - 11.2024
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Complied with all health and safety regulations while performing job duties.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
Personal Assistant
Long Beach City College
Long Beach
03.2024 - 06.2024
- Greeted visitors in a professional manner and provided assistance with inquiries.
- Arranged conference calls with remote employees or clients located outside of local area.
- Provided administrative support to the executive team by conducting research and preparing statistical reports.
Education
Bachelor of Arts - Political Science And Government
California State University, Long Beach
Long Beach, CA05-2026
Associate of Arts - Political Science And Government
Long Beach City College
Long Beach, CA06-2025
Skills
- Data Entry ( 50 WPM with 98% accuracy )
- Microsoft Office Suite ( Word, Excel, PowerPoint )
- Scheduling and Calendar Management
- Customer Service and Phone Etiquette
- Filing and Document Management
- Multi-tasking in High-Volume Settings
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Personal Assistant
Long Beach City College
03.2024 - 06.2024
Customer Service Cashier
Dollar Tree
01.2024 - 11.2024
Bachelor of Arts - Political Science And Government
California State University, Long Beach
Associate of Arts - Political Science And Government
Long Beach City College
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