Javier Isaac Chiriguaya Meneses
Barrie,ON
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Oriented team player with strong organizational skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
LCBO
11.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Increased customer satisfaction by providing friendly and efficient service during checkout transactions.
- Contributed to increased sales by offering product recommendations based on customer preferences and needs.
- Managed product returns professionally, ensuring seamless exchanges or refunds while adhering to company policies.
Server / Bartender /Restaurant Shift Manager
The Mexican House
05.2020 - 12.2023
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Trained and mentored new employees to maximize team performance.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Board Member Volunteer
BARRIE PRIDE
03.2023 - Current
- Assisted with special events and programs.
- Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
- Greeted visitors, answered questions and assisted with individual needs or requests.
- Assisted with event coordination and on-site support.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Server
Sienna Senior Living
10.2021 - 05.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Asked customers for feedback, solved problems, provided additional items throughout meal.
Lash Artist
Nirvana Beauty Nail Salon
08.2022 - 11.2022
- Created relaxing, enjoyable atmosphere to make clients comfortable during eyelash application.
- Scheduled, confirmed and carried out lash services at salon.
- Increased sales in lash salon 20% per month by rolling out loyalty programs.
Building Superintendent
Collier Terrace
03.2020 - 09.2020
- Inspected grounds and facilities to identify necessary repairs.
- Managed operations, maintenance, and improvement of properties.
- Collected rent, deposits, and payments from tenants.
Maintenance Cleaner
United Cleaning Services
05.2019 - 03.2020
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Education
High School Diploma -
Guillermo Rohde Arosemena
GUAYAQUIL, ECUADOR02.2019
Skills
- Patience and Friendly Worker
- Collaborative and Team-Work Oriented
- Strong Work Ethic and Dependable
- Proactive and caring worker
- Fast learner, reliable and punctual
- Natural Leadership and collaborative
- Beverage Preparation and knowledge
Certification
- Early Childhood Educator Assistant - YMCA OF SIMCOE YOUTH QUEST - March 2023
- First Aid/CPR Level C.
- Police Report Check (VSC) - Available upon request.
- Certified Eyelash Technician, STYLASH & BROW TRAINING PRODUCTS SERVICES - 2022
- Certified Alcohol Server, ONTARIO SMART SERVER - 2020
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Board Member Volunteer
BARRIE PRIDE
03.2023 - Current
Customer Service Representative
LCBO
11.2022 - Current
Lash Artist
Nirvana Beauty Nail Salon
08.2022 - 11.2022
Server
Sienna Senior Living
10.2021 - 05.2022
Server / Bartender /Restaurant Shift Manager
The Mexican House
05.2020 - 12.2023
Building Superintendent
Collier Terrace
03.2020 - 09.2020
Maintenance Cleaner
United Cleaning Services
05.2019 - 03.2020
High School Diploma -
Guillermo Rohde Arosemena
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