Isaac Martinez
Greenfield,CA
Summary
First-generation college graduate with a Bachelor’s degree in Sociology and a strong commitment to public service and community engagement. Experienced in administrative support, customer service, and working with diverse populations in fast-paced environments. Known for strong attention to detail, organization, and the ability to manage high-volume interactions while maintaining professionalism and accuracy. Bilingual in English and Spanish with a passion for supporting accessible and effective public services.
Overview
3
3
years of professional experience
Work History
Office Clerk
Soledad Medical Center
Soledad, CA
12.2025 - 03.2026
- Digitized and organized nurse timesheets to support audit preparation, improving record accuracy and accessibility for administrative review.
- Assisted the Head Nurse with daily administrative tasks, including preparation and management of clinical documentation.
- Managed patient registration by collecting and verifying demographic and insurance information to maintain accurate medical records.
- Promoted and onboarded patients to the clinic’s mobile application, increasing patient engagement with digital health resources.
- Delivered bilingual (English/Spanish) customer service, assisting patients with questions and ensuring clear communication in a diverse healthcare setting.
- Collaborated with medical staff and administrative teams to maintain efficient clinic operations and a positive patient experience.
- Maintained confidentiality and handled sensitive patient and staff information in accordance with healthcare privacy standards.
Office Assistant
Monterey County Elections Office
Salinas, CA
09.2025 - 12.2025
- Digitally designed social media posts and visual content for the Monterey County Elections Office, ensuring accuracy, clarity, and alignment with county communication standards.
- Performed detailed data entry with a high level of accuracy and efficiency across multiple election-related databases.
- Assisted with ballot processing, including sorting, organizing, and verifying ballots to support secure and timely election operations.
- Scanned, indexed, and managed sensitive documents while maintaining strict confidentiality and compliance with county policies.
- Handled confidential voter information with professionalism and discretion, following all legal and procedural requirements.
- Supported multiple departments by taking on delegated tasks, demonstrating adaptability, strong multitasking skills, and the ability to work effectively in fast-paced environments.
Supervisor
University of California, Santa Barbara
Santa Barbara, CA
09.2023 - 06.2025
- Supervised a team of 5+ employees, improving shift efficiency through clear delegation and coaching.
- Managed opening/closing procedures and ensured accurate cash handling and reporting.
- Generated weekly sales and KPI reports to inform inventory and staffing strategies.
- Maintained store organization and visual merchandising to maximize customer experience.
Education
Bachelor's degree - Sociology, Applied Psychology
University of California, Santa Barbara
Santa Barbara, CA03-2025
Associate degree - Psychology
Hartnell Community College
Salinas, CA09-2022
Skills
- Computer: Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, POS Systems, Canva, Minor coding capability, Customer Relationship Management (CRM) Tools, and EIMS software
- Languages: English and Spanish (Fluent)
- Professional: Patient Registration & Intake, Medical Administrative Support, Healthcare Documentation, Customer Service, Digital Record Management, Patient Engagement & Outreach, Audit Preparation Support, Administrative support, Telephone reception, Data entry
Timeline
Office Clerk
Soledad Medical Center
12.2025 - 03.2026
Office Assistant
Monterey County Elections Office
09.2025 - 12.2025
Supervisor
University of California, Santa Barbara
09.2023 - 06.2025
Associate degree - Psychology
Hartnell Community College
Bachelor's degree - Sociology, Applied Psychology
University of California, Santa Barbara