Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency, am a hard worker capable of long hours i have and currently work 2 jobs i am more than capable of providing reliable consistent work ethic and availability
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Krispy Kreme
Mountain View, CA
07.2024 - Current
Supervised daily operations to ensure optimal product quality and customer service standards.
Trained and mentored team members on operational procedures and safety protocols.
Implemented process improvements, enhancing workflow efficiency in production areas.
Developed staff schedules to align with peak business needs, maximizing productivity.
Resolved customer complaints promptly, maintaining high satisfaction levels within store environment.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Helped store management meet standards of service and quality in daily operations.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Executed computer-based tasks and communicated updates to senior management.
Operated work vehicles to ensure timely product delivery.
Security Officer
ACT Private Security and Investigations
San Jose, CA
04.2021 - Current
Monitored premises to ensure safety and compliance with security protocols.
Conducted regular inspections of buildings and grounds to identify vulnerabilities.
Responded promptly to incidents, maintaining calm and assessing situations effectively.
Collaborated with local law enforcement to enhance emergency response strategies.
Trained new security personnel on operational procedures and best practices.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Verified vehicle registration for compliance with authorized permits and executed removal of unauthorized vehicles through towing.
Executed fire alarm evacuation procedures to ensure safety compliance.
Conducted thorough checks of unoccupied rooms to identify and remove unauthorized individuals.
Produce Associate
Walmart
Los Banos, CA
03.2020 - 09.2022
Ensured freshness and quality of produce through regular inspections and inventory management.
Assisted in loading and unloading deliveries, maintaining efficient stock levels on sales floor.
Collaborated with team members to streamline processes for receiving and displaying produce items.
Monitored product rotation to minimize waste and maximize shelf life of perishable items.
Stocked fruits and vegetables and removed old or poor quality products.
Assisted with weekly inventory counts.
Checked product shelves to review for proper price labels and handled price changes when requested by management.
Pleasantly greeted customers and provided prompt and courteous service.
Beer Vendor
ValleyWide Beverage
Los Banos, CA
02.2019 - 03.2020
Managed inventory levels, maintaining product availability and minimizing waste.
Operated point-of-sale systems efficiently, processing transactions accurately and promptly.
Coordinated product displays to maximize visibility and promote sales initiatives effectively.
Assisted in unloading pallets of products and reorganized backstock for efficient retrieval. Supported inventory management by unloading pallets and maintaining backstock organization. Contributed to operational efficiency by unloading product pallets and ensuring backstock was orderly.
Facilitated access to store warehouses by driving personal vehicle to various sites.
Facilitated communication with management and delivery drivers using company phone.
Assisted in delivering products to customers on a periodic basis. Facilitated invoice delivery to customers.