Isaac Abedi
Ottawa,ON
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
1
1
year of professional experience
Work History
Sales Representative
MPN Capital Markets
2022.11 - 2023.02
- Identify prospects and set appointments through effective cold calls and emails
- Establish the relationship between the company and potential clients by being the first point of contact
- Achieve daily, weekly and monthly targets by successfully using different sales and marketing techniques and tactics
- Represent the company's services by demonstrating strong knowledge of the industry and the services we provide
- Work closely with account managers to ensure sales quotas are met
- Managed customer accounts to secure customer satisfaction and repeat business.
OMNI Customer Fulfillment Associate
Walmart
2022.04 - 2022.10
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Collaborated with team members to complete timely orders and avoid delays.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Picked and packed order items.
Sale Associate
Papa John's Pizza
2021.11 - 2022.02
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Server
Beacon Heights
2021.09 - 2021.10
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Collège Catholique Mer Bleu
Orleans, ON06.2022
Skills
Communication Skills:
- Verbal communication
- Written communication
- Active listening
- Public speaking
Organizational Skills:
- Time management
- Prioritization
- Scheduling
- Record keeping
- Event planning
Technical Skills:
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Data entry
- Typing speed
- Knowledge of industry-specific software
Customer Service Skills:
- Relationship building
- Problem-solving
- Conflict resolution
- Responding to inquiries
Adaptability:
- Flexibility
- Ability to work in changing environments
- Quick learner
Attention to Detail:
- Accuracy in work
- Proofreading
- Quality control
Teamwork:
- Collaboration
- Group dynamics
- Contributing to team goals
- Interpersonal skills
Multitasking:
- Handling multiple tasks simultaneously
- Managing competing priorities
Problem-Solving:
- Identifying issues
- Developing solutions
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Sales Representative
MPN Capital Markets
2022.11 - 2023.02
OMNI Customer Fulfillment Associate
Walmart
2022.04 - 2022.10
Sale Associate
Papa John's Pizza
2021.11 - 2022.02
Server
Beacon Heights
2021.09 - 2021.10
High School Diploma -
Collège Catholique Mer Bleu
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