Iryna Koval
PSW
Mississauga,Canada
Summary
Dedicated and compassionate healthcare professional with strong experience in patient care and team collaboration. Seeking an opportunity to contribute my skills in a supportive environment where I can continue to grow, learn, and make a meaningful difference in the lives of others.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Infection Control Lead / Lead Personal Support Worker
Ivan Franko Homes
11.2020 - Current
- Company Overview: Assisted Living and Retirement Residence
- Leading PSW staff and implementing infection control protocols and policies in compliance with public health regulations.
- Supporting residents with daily personal care, including bathing, grooming, dressing, oral hygiene, and toileting.
- Skilled in ostomy care: cleaning and changing ostomy pouches, observing for skin irritation or infection, and documenting observations.
- Assisting with catheter care, colostomy, incontinence management, and skin integrity monitoring.
- Administering routine medications as per training and under appropriate supervision.
- Facilitating safe transfers and mobility, including the use of mechanical lifts (e.g., Hoyer lifts, sit-to-stand lifts).
- Assisting with feeding and monitoring nutritional intake, including meal planning for clients with dietary restrictions (e.g., diabetic, low-sodium, or pureed diets).
- Monitoring vital signs (temperature, blood pressure, pulse, respiratory rate) and reporting changes to nurses.
- Providing emotional and psychological support to residents and families through active listening and compassionate communication.
- Creating and maintaining a safe, clean, and positive environment for all residents.
- Documenting care activities accurately and consistently in PointClickCare or similar electronic health record systems.
- Supporting palliative care practices and ensuring comfort measures for end-of-life residents.
- Organizing and facilitating social, recreational, and cognitive activities to support mental health and quality of life.
- Working collaboratively with nurses, physicians, dietitians, physiotherapists, and other healthcare professionals to coordinate care plans.
- Observing residents for changes in physical or mental health and reporting concerns immediately.
- Practicing proper hand hygiene, PPE use, and environmental disinfection to prevent the spread of infections.
School Bus Driver
FirstStudent
06.2019 - 11.2020
- Transporting children to and from school in the mornings and afternoons.
- Verifying permissions for children who ride home with friends.
- Maintaining a clean and mechanically sound bus at all times.
- Performing inspections of the bus before and after each route.
- Ensuring the safety of all students.
Shop Assistant
Sabina Deli
02.2017 - 06.2019
- Serving customers at the sales counter.
- Offering face-to-face advice to customers on the store's products.
- Processing returns and refunds as required.
- Occasionally responsible for store security.
- Managing cash and payment systems.
- Handling customer complaints calmly.
Physiotherapist Assistant
Parkerhill Physio Clinic
03.2014 - 06.2016
- Assisting physiotherapists during patient rehabilitation.
- Supporting patients and helping improve their mobility.
- Assisting with training new staff.
Massage Therapist
Litus Clinic
01.2010 - 01.2013
- Discussing clients' medical histories and problems.
- Developing and suggesting healing plans.
- Referring clients to other therapists.
- Maintaining treatment records.
Information Security Specialist
Capital Link Invest LLC
01.2009 - 01.2010
- Evaluating industry and government trends.
- Analyzing security concepts and tools.
- Examining information security products.
- Writing Security Requirements documentation.
Accountant
Leonid Shulyak
01.2003 - 01.2007
- Preparing financial reports.
- Analyzing and interpreting financial information.
- Administering online banking.
- Recommending process improvements.
Teacher Defectologist
Pre-school #72
01.1999 - 01.2003
- Evaluating patients with communication, sight, and hearing deficits.
- Developing treatment goals and activities.
- Providing direct service to children.
- Training and providing technical assistance to families.
Education
Master’s Degree - Defectology, Methods of Teaching the Blind
Kyiv National Pedagogical University
06.2000
Personal Support Worker (PSW) Program - undefined
Evergreen College
02.2021
Certificate - Massage Therapist
Medical Institute of Ukrainian Association of Folk Medicine
03.2009
Diploma - Applied Psychology
Interregional Academy of Personnel Management
05.2008
Master’s Degree - Psychology
Interregional Academy of Personnel Management (MAUP)
01.2005
Diploma - Accountant-Economist
Ukrainian College of Business and Law
02.2004
Skills
- Experienced and dedicated healthcare professional currently working as a Lead PSW and Infection Control Lead
- Strong leadership, initiative, and ability to work under pressure
- Excellent interpersonal and teamwork skills
- Skilled in planning, organization, and patient-focused care
- Computer skills: MS Word, Excel, PowerPoint, Outlook, Internet, Zoom, Microsoft Teams
- Valid First Aid & CPR certification
Certification
- Phlebotomy Workshop – CIMT College, January 2025
- Taking Ownership in Palliative Care – Pallium Canada, January 2024
- InterRAI CHA 5-Hour Training – Mississauga Halton RLC, December 2024
- Certificate of Achievement: Computer Skills for Work – Adult Learning Centre, December 2022
- From Conflict to Partnership for Staff – September 2021
- The PSW Approach to Quality Care – Institute of Health Policy, University of Toronto, February 2021
- School Bus Driver Improvement Course – Ontario Ministry of Transportation, October 2014
- Web Design and Front-End Development – Kyiv Institute of Information and Business Technologies, August 2016
- Standard First Aid & CPR
- Basic Life Support (BLS)
- Administering Medication
- Intramuscular Injections Workshop
- Mental Health Studies – Suicide, Violent Behavior, and Substance Abuse
- Worker Health and Safety Awareness
- AIX Safety
- Human Rights Code and Accessibility Act Training
LNGG
Fluent in Russian, Ukrainian; proficient in Polish, Slovak, and English.
Timeline
Infection Control Lead / Lead Personal Support Worker
Ivan Franko Homes
11.2020 - Current
School Bus Driver
FirstStudent
06.2019 - 11.2020
Shop Assistant
Sabina Deli
02.2017 - 06.2019
Physiotherapist Assistant
Parkerhill Physio Clinic
03.2014 - 06.2016
Massage Therapist
Litus Clinic
01.2010 - 01.2013
Information Security Specialist
Capital Link Invest LLC
01.2009 - 01.2010
Accountant
Leonid Shulyak
01.2003 - 01.2007
Teacher Defectologist
Pre-school #72
01.1999 - 01.2003
Personal Support Worker (PSW) Program - undefined
Evergreen College
Certificate - Massage Therapist
Medical Institute of Ukrainian Association of Folk Medicine
Diploma - Applied Psychology
Interregional Academy of Personnel Management
Master’s Degree - Psychology
Interregional Academy of Personnel Management (MAUP)
Diploma - Accountant-Economist
Ukrainian College of Business and Law
Master’s Degree - Defectology, Methods of Teaching the Blind
Kyiv National Pedagogical University
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