Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nina Lujan

Niagara Falls,ON

Summary

Personable housekeeper with exceptional issue-resolution skills and safety knowledge. Bilingual and compassionate with proactive attitude. Known for reliability and workplace resourcefulness.

Overview

16
16
years of professional experience

Work History

Room Attendant

Hilton Hotel Fallsview
04.2008 - 03.2024
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.

Education

Bachelor of Science - Phisiotherapy

Universidad Metropolitana
Barranquilla, Colombia

Skills

  • Housekeeping
  • Teamwork
  • Housekeeping knowledge
  • Bed making proficiency
  • Professional Appearance
  • Hospitality industry
  • Safety awareness
  • Teamwork orientation
  • Guest Relations
  • Mentoring and training
  • Customer Service
  • Time Management

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Room Attendant

Hilton Hotel Fallsview
04.2008 - 03.2024

Bachelor of Science - Phisiotherapy

Universidad Metropolitana

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Nina Lujan