Iris Hanbyul Jang

• Performed general chair-side duties for general dentistry, endo procedures, oral surgery, orthodontics
• Prepared digital X-rays for dentist review, enabling accurate diagnosis and treatment planning.
• Performed RDA duties such as coronal polishing, sealants, place, adjust, and finish direct provisional restorations.
• Sanitized/sterilized trays, instruments, and surfaces for clean dental office setting and patient safety.

•Coordinated with General Manager in different operational issues and

promotional activities.

•Supervised operations team to support operational excellence and excellent

customer service.

•Cleaned and sanitized dental tools and equipment, straightened treatment

rooms and restocked supplies to prep for next patient and maintain health

and safety practices.

•Performed general chair-side duties for general dentistry, endo procedures

and oral surgery.

•Researched billing issues, scheduled appointments and verified insurance

coverage.

•Performed in team leader capacity and organized all treatment and

placement activities.

•Recorded patients' health histories, documented current symptoms and

pulled up records from prior visits for dentists to view and evaluate.

• Patient registration

• COVID screenings following strict guidelines

• Assisted in patient seating and directing

Documented patient dental health information, medical history and vital

signs for future reference.

•Cleaned and sanitized dental tools and equipment, straightened treatment

rooms and restocked supplies to prep for next patient and maintain health

and safety practices.

•Prepared and arranged instruments, medications and required materials for

dental procedures.

•Kept work areas clean, sanitized and organized to minimize infection risk.

•Greeted guests at front desk and engaged in pleasant conversations while

managing check-in process.

•Answered multi-line phone system to respond to inquiries and transfer calls

to correct departments and personnel.

•Resolved customer issues quickly and notified supervisor immediately when

problems escalated.

•Maintained files and records by implementing effective filing systems that

boosted efficiency and organization.