Summary
Overview
Work History
Skills
Languages
Timeline
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Irina Udovichko

Toronto,ON

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Server

Romeo's Restaurant
05.2023 - 01.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

The Den Restaurant
09.2022 - 04.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.

Skills

  • Exceptional customer service
  • High volume dining
  • Positive guest interactions
  • Adaptable and flexible
  • Excellent communication
  • High energy and stamina

Languages

English
Full Professional
Russian
Full Professional

Timeline

Server

Romeo's Restaurant
05.2023 - 01.2025

Server

The Den Restaurant
09.2022 - 04.2023

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Irina Udovichko