Mohammed Irfan
Toronto
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Prep Line Cook
Mac N Cheese
11.2024 - 11.2024
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
Inventory
Red Rose Halal Meat
05.2023 - 06.2023
- Optimized inventory levels, minimizing stockouts while reducing excess inventory.
- Performed periodic cycle counts and physical inventory assessments as scheduled by lead inventory staff.
- Managed inventory efficiently and reducing waste
Customer Service Assistant
Daren Global Fashion
06.2021 - 10.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Inventory
Daren Warehouse
02.2021 - 05.2021
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Participated in regular cycle counts to confirm accuracy of inventory records.
Customer Service Representative
Shatie Al Jazeera Used Car Auto Spare Parts Tr
10.2020 - 11.2020
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
BBA - Project Management
Yorkville University
06-2027
High School Diploma -
Westfield Secondary School
06-2023
Skills
- Work ethic and integrity
- Problem-solving
- Patience and empathy
- Critical thinking
- Merchandise restocking
- Inventory support
- Inventory processes
- Customer service
- Retail and fashion
Timeline
Prep Line Cook
Mac N Cheese
11.2024 - 11.2024
Inventory
Red Rose Halal Meat
05.2023 - 06.2023
Customer Service Assistant
Daren Global Fashion
06.2021 - 10.2021
Inventory
Daren Warehouse
02.2021 - 05.2021
Customer Service Representative
Shatie Al Jazeera Used Car Auto Spare Parts Tr
10.2020 - 11.2020
High School Diploma -
Westfield Secondary School
BBA - Project Management
Yorkville University