Irene Batke
Veteran
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
23
23
years of professional experience
Work History
Registered Pharmacy Technician
Shoppers Drug Mart
06.2001 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Entered and processed patients' prescriptions into internal system.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
No Degree - Pharmacy Technician
Red Deer Collage
Red Deer, AB02.2015
Early Childhood Development -
Gardner Collage
Camrose, AB04.2002
High School Diploma -
New Norway School
New Norway, AB06.1999
Skills
- Reviewing Patient Information
- Updating Medication Histories
- Drug Inventory Control
- Demographic Profiling
- Cash Register Operations
- Pharmacy Records Management
- Proper Labeling Procedures
- Stocking Shelves
- Patient Confidentiality
Moved to the Veteran area.
I have worked in Camrose in the last 22 years and have worked for Shoppers Drug Mart. I have worked in Pharmacy for 20 years as an assistant and the last 8 years have become a registered Pharmacy Technician. I am licensed with Alberta Collage of Pharmacy and continue my education by taking recommended CE courses every year.
Timeline
Registered Pharmacy Technician
Shoppers Drug Mart
06.2001 - Current
No Degree - Pharmacy Technician
Red Deer Collage
Early Childhood Development -
Gardner Collage
High School Diploma -
New Norway School
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