Irene Armstrong
Halbrite,SK
Summary
Dynamic professional with a proven track record in educational and family support roles, notably with South East Cornerstone Public School District. Excelled in literacy development and behavioral support, enhancing student learning and family resilience. Skilled in team leadership and operational management, achieving significant improvements in service delivery and client satisfaction. Demonstrates exceptional interpersonal and organizational abilities.
Overview
28
28
years of professional experience
Work History
Educational Assistant/Bus Driver
South East Cornerstone Public School District
09.2014 - Current
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Facilitated small group instruction targeted toward specific skill gaps or areas needing improvement based on identified student needs.
- Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Supported classroom teachers by monitoring behavior, taking attendance, and completing other administrative tasks as needed.
Family Support Worker
Envision
02.2012 - 09.2014
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Organized workshops and training sessions for parents, enhancing their parenting skills and knowledge of child development.
- Strengthened families'' resilience through crisis intervention, counseling, and referral services.
- Empowered parents to create nurturing home environments by sharing best practices in positive discipline techniques.
Personal Support Worker
The City of Ottawa
02.1999 - 10.2012
- Consulted with supervisors to assess cases and plan strategies for enhanced living
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Documented vitals, behaviors, and medications in client medical records.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
Owner ,Manager,Corporate Treasurer,Entertainment D
The Flying Dunvegan Pub Corporation
05.1996 - 05.1998
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced operational risks while organizing data to forecast performance trends.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Worked effectively in fast-paced environments.
Education
Journalism And Mass Communication
Carleton University
Ottawa, ONNo Degree - Travel Counselor
Algonquin College
Ottawa, ONPersonal Support Worker
Algonquin College
Ottawa, ON1998
Server Intervention Program
Algonquin College
Ottawa, ON1997
Skills
- Learning Disabilities Support
- Teacher Support
- Group and individual instruction
- Autism Spectrum Support
- Literacy development
- Behavioral support
Languages
English
Full Professional
Timeline
Educational Assistant/Bus Driver
South East Cornerstone Public School District
09.2014 - Current
Family Support Worker
Envision
02.2012 - 09.2014
Personal Support Worker
The City of Ottawa
02.1999 - 10.2012
Owner ,Manager,Corporate Treasurer,Entertainment D
The Flying Dunvegan Pub Corporation
05.1996 - 05.1998
Journalism And Mass Communication
Carleton University
No Degree - Travel Counselor
Algonquin College
Personal Support Worker
Algonquin College
Server Intervention Program
Algonquin College
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