Summary
Overview
Work History
Education
Skills
Timeline
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Iraa Gulati

Toronto,Ontario

Summary

Outgoing and friendly person with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Extensive knowledge on food, including baking and cooking.

Overview

4
4
years of professional experience

Work History

Server

Ferro Bar & Cafe
09.2023 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked large events servicing 60+ customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Cashier + Food Handler

Delight Chocolate & Junction Fromagerie
11.2020 - 05.2021


  • Memorized and understood product descriptions to assist and appeal to customers wants and needs
  • Assisted 50+ customers within an hour during holidays and busy hours
  • Changed window displays, interior display areas, and signs to reflect changes in inventory or promotion
  • Weighed, cut and wrapped cheeses, meats and chocolates for customers
  • Resolved customer complaints and answered customers' questions regarding policies and procedures
  • Operated machines, ovens and used knives to cut, prepare and preserve food
  • Worked as part of a team to accommodate large crowds
  • Received and processed customer payments using debit, credit and cash
  • Weighed, grind, and packed coffee beans for customers
  • Performed cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
  • Prepared pick-up and delivery orders for customers.

Education

Bachelor of Arts - Philosophy, Environmental And Urban Sustainability

Toronto Metropolitan University

Skills

  • Friendly and outgoing
  • Excellent memory
  • Adaptive and creative
  • Dependable and Responsible
  • Problem-Solving
  • Critical Thinking
  • Cleanliness standards
  • Work Ethic and Integrity

Timeline

Server

Ferro Bar & Cafe
09.2023 - 07.2024

Cashier + Food Handler

Delight Chocolate & Junction Fromagerie
11.2020 - 05.2021

Bachelor of Arts - Philosophy, Environmental And Urban Sustainability

Toronto Metropolitan University

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Iraa Gulati