Inoka Nawasiya
London,ON
Summary
Developed skills in fast-paced sales environment, focusing on customer relationship management and persuasive communication. Excels in understanding customer needs and delivering tailored solutions. Seeking to transition into new field, leveraging strong interpersonal and problem-solving abilities to achieve impactful results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Representative
Thilakawardhana Textiles
04.2021 - 11.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
Retail Store Associate
Lions Super Center
02.2019 - 03.2021
- Collaborated with team members to achieve store sales targets consistently.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Trained new hires on company policies, procedures, and best practices in customer service, fostering a productive work environment.
Store Associate
Seetha Trade Center
01.2018 - 02.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Education
Diploma - Business Marketing
Fanshawe main campus
London, ON04.2025
Skills
- Customer service
- Hardworking and ability to manage multiple tasks
- Microsoft Office
- Time management abilities
- Customer relationship building
- Interpersonal communication skills
Certification
Food handler certification
Languages
English
Timeline
Sales Representative
Thilakawardhana Textiles
04.2021 - 11.2023
Retail Store Associate
Lions Super Center
02.2019 - 03.2021
Store Associate
Seetha Trade Center
01.2018 - 02.2019
Diploma - Business Marketing
Fanshawe main campus
Food handler certification
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