Summary
Overview
Work History
Education
Skills
Accomplishments
Voluntary experience
Languages
Timeline
CustomerServiceRepresentative

INIOLUWA ALAWODE

St. Catharines,ON

Summary

I am a goal-driven, committed and determined young girl. I have analytical mind towards problem solving skills and believe strongly in teamwork. Good at keeping relationships with anyone I come in contact with on the bases of trust, honesty and loyalty. I am currently open to intern in firms and I am eager to contribute effectively to any role I am given to perform and possess strong work ethics. I look forward to navigating into the Business world putting in all I have got to make a germane impact.

Overview

2
2
years of professional experience

Work History

Cashier

Meridian Centre
08.2023 - Current
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment(hospitality department).

Sales Associate

7-ELEVEN CANADA
04.2023 - 02.2025
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Education

Bachelor of Science - Business Economics

Brock University
St. Catharines, ON
04.2026

High School Diploma -

Christ Ambassadors International College
10.2021

Skills

  • Inventory control procedures
  • Dispute mediation
  • Retail loss prevention
  • Brand promotion
  • Technical skills
  • Organizational skills
  • Communication skills
  • Team work
  • Listening skills
  • Customer- and service-oriented
  • Work ethic and integrity

Accomplishments

1. Served as a great leader in high school occupying the role of the Head and Hostel prefect.

2. I am currently the community outreach executive for the Nigerian Student association at Brock University.

3. I also serve as the young adults General Secretary at The Royal House Church.

Voluntary experience

1. Served as a great leader in high school by occupying the role of the Head prefect and Hostel prefect.

2. As a result of academic excellence, served as a tutor to students in lower classes in preparation for their exams in high school.

3. Yearly visit to orphanages to donate to their welfare.

Languages

English
Native or Bilingual

Timeline

Cashier

Meridian Centre
08.2023 - Current

Sales Associate

7-ELEVEN CANADA
04.2023 - 02.2025

High School Diploma -

Christ Ambassadors International College

Bachelor of Science - Business Economics

Brock University
INIOLUWA ALAWODE