Indramani Rai

• Installed a wide range of household appliances with adherence to safety codes and manufacturer specifications
• Performed mechanical modifications (e.g., door swings, venting, minor fittings) to meet customer and space needs
• Maintained organized workstations and managed warehouse inventory loading/unloading for job prep
• Used tablets and software to update work logs and installation records (familiar with Microsoft Dynamics 365 concepts)
• Provided 2nd-man support for large and heavy appliances (100+ lbs), using safe lifting and handling practices
• Conducted quality checks post-installation to ensure proper functioning
• Supervised junior staff on-site and ensured compliance with safety and quality protocols
• Interacted with customers, explaining technical steps and ensuring satisfaction post-service

Jan 2021 – Apr 2022

• Received, unloaded, and organized incoming appliances and parts using pallet jacks and hand trucks
• Staged and prepared appliances for daily technician pickups and customer deliveries
• Conducted inventory counts and maintained accurate stock records in warehouse management systems
• Assembled and labeled appliance parts and kits for service teams
• Ensured timely recycling and disposal of packaging materials (cardboard, Styrofoam, scrap metal, etc.)
• Maintained a clean, organized, and safe warehouse environment in compliance with health and safety standards
• Collaborated with delivery drivers and service technicians to coordinate loading schedules and delivery priorities
• Assisted in minor repairs and quality checks before dispatch to ensure units were ready for service or sale