Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

INDERPREET KAUR

Surrey,Canada

Summary

Highly communicative professional with more Two years of expertise as Concierge for high-end hotel chains. Team player provides exceptional guest service. Background in industry positions at luxury resorts where client satisfaction is of utmost importance.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job position. Ready to help team achieve company goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Concierge/Customer Service

Westgard Security
01.2022 - Current
  • Monitoring cameras and access control
  • Attending phone calls and directing calls to respected Departments
  • Receive Daily mails and emails and directing to respecting Departments within company to maintain effective communication
  • Maintaining Security Incident Record for All 4 Terminals, (Vancouver, Prince Rupert, Nanaimo, and Fraser Surrey).
  • Created welcoming and comfortable environment for guests
  • Responded to guest inquiries to maximize guest satisfaction
  • Managed check-in and check-out procedures for guests

Response Centre Specialist

London Drugs
10.2022 - 06.2023
  • Attending Over 50 calls Everyday from 90 London Drugs different sites and make Incident Reports
  • Monitoring store Alarms and taking care of Chubb, as well as Emergency calls Record
  • Analysis Fraud Transactions and provide details and footages of POI to store LPs
  • Monitoring couple of other sites called Sonora Resort and Airport.
  • Built and strengthened relationships to manage effective planning and implementation of emergency response strategies
  • Skilled at working independently and collaboratively in team environment
  • Self-motivated, with strong sense of personal responsibility

Site Supervisor

Westgard Security
10.2020 - 12.2021
  • ' 1 year experience' at "Woodward's Building at West Hastings Vancouver". with same Company.
  • Maintained records and logs of work performed and materials and equipment used
  • Evaluated team member strengths and assigned tasks based upon expertise and background
  • Prepared and submitted reports on job progress and safety conditions to upper management
  • Investigated and reported on accidents, injuries and near-miss incidents
  • Evaluated and updated safety protocols to reduce risks on construction and extraction sites

Regular Officer

G4S
07.2020 - 09.2020
  • Prepared and submitted detailed reports regarding assignments and ongoing investigations.
  • Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
  • Conducted surveillance to detect suspicious activity.
  • Responded to calls regarding domestic disturbances and civil complaints.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Responded to emergency calls to provide assistance to citizens in need.

Shift Leader

Mc Donald's
05.2019 - 01.2020
  • Greeting customers with smile.
  • Checking food temperatures for safety purposes
  • Managed over 50 customer calls per day.' or, "Increased sales by 10%".
  • Trained new employees and delegated daily tasks and responsibilities
  • Completed cash and credit card transactions accurately using POS software
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Scheduled staff shifts to secure adequate coverage and productive workflows.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Education

Bachelor of Business Administration And Management -

St Lawrence
Surrey
12.2022

Skills

  • Windows 10
  • Mac
  • Loading and Unloading
  • Quality Control
  • Material Handling
  • Occupational Health and Safety
  • Records management specialist

Certification

  • Valid Security License.
  • Valid Driving License.
  • OFA 1 Training.
  • Marine Transportation Security Clearance.
  • Valid Port Pass.

Timeline

Response Centre Specialist

London Drugs
10.2022 - 06.2023

Concierge/Customer Service

Westgard Security
01.2022 - Current

Site Supervisor

Westgard Security
10.2020 - 12.2021

Regular Officer

G4S
07.2020 - 09.2020

Shift Leader

Mc Donald's
05.2019 - 01.2020

Bachelor of Business Administration And Management -

St Lawrence
INDERPREET KAUR