Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Inderjot Singh Bajwa

Brampton,ON

Summary

Proven Supply Chain Executive and Customer Service Representative at Commingle Digital and Wendy's, respectively, adept in CRM software and maintaining composure under pressure. Skillfully enhanced customer loyalty and streamlined operations, demonstrating exceptional problem resolution and project management. Achieved significant improvements in efficiency and customer satisfaction, showcasing a blend of technical proficiency and interpersonal excellence.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Wendy's
01.2024 - 06.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Supply Chain Executive

Commingle Digital
10.2022 - 08.2023

Managed inventory, procurement, and logistics, enhancing efficiency and accuracy.

Coordinated with vendors and stakeholders, improving communication and problem-solving.

Analyzed data to streamline operations and maintain precise records.

Delivered excellent client service and resolved issues effectively

Education

Post Graduation Diploma In Management - Logistics And Supply Chain Management

Canadore College of Applied Arts And Technology
Brampton, ON
08.2024

B.A Economics Honours - Economics

Punjabi University
Patiala, IN
05.2022

Skills

  • Customer Service
  • Data Entry
  • Call center experience
  • Complaint Handling
  • Problem Resolution
  • Payment Processing
  • Customer Relations
  • First Call resolution
  • Order Processing
  • Conflict Mediation
  • Customer Relationship Management
  • Appointment Scheduling
  • Documentation And Reporting
  • Billing coordination
  • Database Research
  • CRM Software
  • Brand representation
  • Custom order management
  • Project Management
  • Computer Skills
  • Calm Under Pressure
  • Teamwork and Collaboration
  • Microsoft Office
  • Work Prioritization

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Customer Service Representative

Wendy's
01.2024 - 06.2024

Supply Chain Executive

Commingle Digital
10.2022 - 08.2023

Post Graduation Diploma In Management - Logistics And Supply Chain Management

Canadore College of Applied Arts And Technology

B.A Economics Honours - Economics

Punjabi University
Inderjot Singh Bajwa