Summary
Overview
Work History
Education
Skills
Languages
Timeline
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INDERJIT KAUR

Ottawa,Canada

Summary

Enthusiastic and customer-focused retail professional with over 3 years of experience delivering exceptional service and driving sales in fast-paced environments. Skilled in upselling, handling customer concerns, and maintaining accurate cash and inventory records. Tech-savvy, confident with mobile devices, wireless plans, and retail software. Eager to contribute to Rogers as a knowledgeable and engaging Sales Associate.

Overview

4
4
years of professional experience

Work History

Supervisor

Tim Hortons
05.2021 - Current
  • Supervised a fast-paced team, trained new staff, and led customer-focused service.
  • Managed register balancing, team scheduling, and quality assurance.
  • Resolved customer issues quickly to maintain satisfaction and loyalty.

Cashier / Shift Lead

Quickie Convenience Store
08.2024 - 02.2025
  • Delivered friendly and efficient service, helping drive repeat customer visits.
  • Assisted with store merchandising, cash handling, and shift leadership.
  • Mentored team members on service standards and operational tasks.

Team Member

Circle K
10.2021 - 04.2022
  • Managed day-to-day operations, online ordering, and inventory control.
  • Handled customer concerns and promoted high-margin products.
  • Ensured a clean and inviting shopping environment aligned with brand standards.

Education

Postgraduate Diploma - Supply Chain Management

Cape Breton University
Sydney, NS

Dispatching And Freight Brokerage Training

Coupe Carriers Inc.
Mississauga, ON

Skills

  • Customer Relationship Building
  • Product Upselling & Cross-Selling
  • Point of Sale (POS) & Mobile Technology
  • Inventory Control & Visual Merchandising
  • Problem Solving & Complaint Resolution
  • Team Collaboration & Training

Languages

English (Fluent)

Timeline

Cashier / Shift Lead

Quickie Convenience Store
08.2024 - 02.2025

Team Member

Circle K
10.2021 - 04.2022

Supervisor

Tim Hortons
05.2021 - Current

Postgraduate Diploma - Supply Chain Management

Cape Breton University

Dispatching And Freight Brokerage Training

Coupe Carriers Inc.

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INDERJIT KAUR