Inderjit Singh
Belleville,ON
Summary
Dynamic Customer Service Representative with a proven track record at Home Depot, excelling in problem resolution and active listening. Leveraged critical thinking to enhance customer satisfaction and utilized data entry skills to streamline service processes. Committed to delivering exceptional support and fostering positive customer relationships.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Home Depot
03.2024 - Current
- Assisted customers by answering inquiries and resolving concerns efficiently.
- Utilized customer service software to track interactions and manage follow-ups.
- Learned company products and services to provide accurate information to customers.
- Collaborated with team members to enhance service delivery and ensure customer satisfaction.
Education
Associate of Applied Science - Manufacturing Engineering Technician
Loyalist College of Applied Arts And Technology
Belleville04-2026
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Scheduling
Accomplishments
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Languages
English
Full Professional
Timeline
Customer Service Representative
Home Depot
03.2024 - Current
Associate of Applied Science - Manufacturing Engineering Technician
Loyalist College of Applied Arts And Technology