IMDADUL HOQE THANIM
Scarborough,Ontario
Summary
Hard-working and dedicated personality with having a strong mental stability. I have the experience to work in diverse workplace along with diverse cultural employee. I want to go forward on and on by gaining every skills and experience because I believe that skills and experience can empower the quality of an employee. I am ready to work with team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Support Staff Member
Mill Street Brewpub Distillery District
Toronto, ON
09.2023 - 01.2024
- Demonstrated ability to interact with customers in a friendly and professional manner
- Used good communication skills to reduce guest dissatisfaction
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Processed payments and completed register transactions accurately
- Used focus and memorization skills to keep track of tables and remember orders.
Sales Associate
Swapno Supershop
Golapgonj
01.2022 - 07.2023
- Provide excellent customer service by greeting customers, answering their questions and helping them find products
- Have knowledge of products and services the store offers including features, benefits and pricing
- Actively engage with customers to promote sales, suggest additional products and meet sales targets
- Process transactions and handle cash
- Resolve customer problems and maintain positive shopping experience.
Food Server
Sunrise Restaurant & Party Centre
Golapgonj
01.2019 - 12.2021
- Provide food for customers and take orders
- Maintain excellent service towards customers
- Provide food to customers keeping in mind allergies and other considerations.
Education
Tourism -
Centannial college, progress campus
Higher Secondary School Certificate -
M.C academy School & College, Golapgonj, Sylhet
Skills
- Communication Skill
- Computer Skill
- Good at Customer Services
- Have potential to work in group
- Organize and discipline
- Sales Expertise
- Food Preparation and Safety
- Check Payment Processing
- Hospitality Service Expertise
- Guest Satisfaction
- Cash Register Operations
Certification
- Food handler certificate
- WHMIS
- CPR
- Smart Serve
Timeline
Support Staff Member
Mill Street Brewpub Distillery District
09.2023 - 01.2024
Sales Associate
Swapno Supershop
01.2022 - 07.2023
Food Server
Sunrise Restaurant & Party Centre
01.2019 - 12.2021
Tourism -
Centannial college, progress campus
Higher Secondary School Certificate -
M.C academy School & College, Golapgonj, Sylhet
- Food handler certificate
- WHMIS
- CPR
- Smart Serve
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