ILYA EVE
Toronto,Canada
Summary
Detail-oriented professional with hands-on experience in fashion retail, customer service, and hospitality. Proven ability to thrive in fast-paced environments while providing exceptional service and styling advice. Strong visual sense and collaborative team player with a commitment to enhancing customer confidence and satisfaction.
Overview
3
3
years of professional experience
Work History
Merchandising & Customer Experience
ZARA
Toronto, ON
09.2022 - 04.2025
- - Worked closely with the merchandising team to keep the floor visually sharp and on-brand
- - Assisted customers with styling and sizing, making sure every interaction felt personal
- - Helped with new product launches, restocks, and late-night floor sets
- - Adapted quickly to store layout changes and high customer volume, especially during seasonal rushes
Sales Associate & Customer Support
GAP
Toronto, ON
08.2023 - 07.2024
- - Delivered friendly, efficient service while assisting customers on the floor and at checkout
- - Styled outfit pairings based on customer needs and brand promotions
- - Handled returns, exchanges, and daily register operations
- - Maintained an organized, customer-ready environment
Host & Server
Cafe Landwer
Toronto, ON
03.2023 - 10.2023
- - Managed front-of-house greeting and guest seating with a warm, professional presence
- - Took orders, ran food, and ensured smooth communication between kitchen and tables
- - Balanced high volumes with grace during busy brunch and dinner rushes
- - Supported a clean and welcoming space while working closely with the team
Education
Diploma - Graphic Design
Toronto Film School
Toronto, ON01.2024
Skills
- - Visual Merchandising & Styling
- - Retail Sales & Customer Engagement
- - Graphic Design Fundamentals
- - POS Systems & Cash Handling
- - Hospitality & Table Service
- - Team-Oriented, Adaptable, Fast Learner
- - Customer relationship management
- - Multitasking Abilities
Timeline
Sales Associate & Customer Support
GAP
08.2023 - 07.2024
Host & Server
Cafe Landwer
03.2023 - 10.2023
Merchandising & Customer Experience
ZARA
09.2022 - 04.2025
Diploma - Graphic Design
Toronto Film School
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