Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
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Ilya Bezruchko

Port Moody,British Columbia

Summary

Energetic and personable professional with proven experience in fast-paced retail and hospitality environments. Recognized for delivering exceptional customer service, resolving issues efficiently, and building positive relationships with clients, and team members. Highly organized, adaptable, and committed to ensuring customer satisfaction in every interaction.

Overview

4
4
years of professional experience

Work History

Apprentice Electrician

Mikh Electric Corp.
Richmond, British Columbia
03.2024 - 03.2025
  • Assisted in electrical installations and maintenance, demonstrating adaptability and a willingness to learn in new environments.
  • Supported team operations and communicated effectively with clients and colleagues.

Sales Associate

Canadian Tire
Port Coquitlam, British Columbia
09.2023 - 03.2024
  • Assisted customers with product selection, answered inquiries, and resolved complaints to ensure a positive shopping experience.
  • Consistently exceeded daily sales targets through proactive engagement and personalized service.
  • Collaborated with team members to maintain organized displays and efficient store operations.

Barista

Kaffi Espresso Bar
Port Moody, British Columbia
11.2022 - 06.2023
  • Delivered prompt, friendly service to a high volume of customers, ensuring satisfaction, and repeat business.
  • Managed cash register operations and handled customer payments accurately.
  • Maintained cleanliness and organization in a fast-paced environment.

Sales Associate

Rostelecom
Vladivostok, Russia
03.2021 - 07.2022
  • Provided detailed product information and support to customers, resulting in increased sales and customer loyalty.
  • Addressed and resolved customer concerns with professionalism and empathy.

Education

High School Diploma, IB Certificate -

International Linguistic School
Vladivostok, Russia
06-2022

Gleneagle Secondary School
Coquitlam, BC
09-2020

Skills

  • Exceptional verbal and written communication
  • Conflict resolution and problem solving
  • Customer needs assessment
  • Multitasking in high-volume settings
  • Team collaboration and leadership
  • Cash handling and point-of-sale operations
  • Attention to detail and accuracy
  • Time management and prioritization
  • Adaptability and flexibility
  • Fluent in English and Russian

Languages

English
Native/ Bilingual
Russian
Native/ Bilingual

Accomplishments

  • Royal Conservatory Piano Graduate
  • National Level Swimming and Water Polo

References

References available upon request.

Timeline

Apprentice Electrician

Mikh Electric Corp.
03.2024 - 03.2025

Sales Associate

Canadian Tire
09.2023 - 03.2024

Barista

Kaffi Espresso Bar
11.2022 - 06.2023

Sales Associate

Rostelecom
03.2021 - 07.2022

High School Diploma, IB Certificate -

International Linguistic School

Gleneagle Secondary School

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Ilya Bezruchko